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All40,168Opened939Unresolved5,199Resolved12,614Rejected21,416
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Our verdict Unjustified complaint

Spartan Slots Casino - Player is experiencing difficulties withdrawing his money.

Closed Submitted: 08 Dec 2019
Disputed amount: €150
Safety Index 3.5 Low
Our verdict Player stopped responding

Jambo Casino - Player is experiencing difficulties withdrawing his winnings to a credit card registered in a foreign country.

Closed Submitted: 07 Dec 2019
Disputed amount: €3,000
Safety Index 7.8 Above average
Our verdict Player stopped responding

Planet 7 OZ Casino - Player’s account has been blocked and winnings from bonus play forfeited.

Closed Submitted: 05 Dec 2019
Disputed amount: A$1,400
Safety Index 7.8 Above average
Our verdict Player stopped responding

Planet 7 OZ Casino - Player’s withdrawal has been delayed for 2 months.

Closed Submitted: 04 Dec 2019
Disputed amount: A$1,400
Safety Index 7.8 Above average
Our verdict Player stopped responding

Casinochan - Player complains about not receiving a bonus.

Closed Submitted: 03 Dec 2019
Disputed amount: C$35
Safety Index 8.5 High
Our verdict Player stopped responding

HITLOTO Casino - Player’s withdrawal has been pending for a month.

Closed Submitted: 02 Dec 2019
Disputed amount: 1,950 ₴
Safety Index 0.5 Very low
Our verdict Player stopped responding

Winorama Casino - Player is not sure how to proceed with his withdrawal request.

Closed Submitted: 02 Dec 2019
Disputed amount: €800
Safety Index 3.1 Very low
Our verdict Player stopped responding

Zulabet Casino - Player’s deposit hasn’t been credited to his account.

Closed Submitted: 01 Dec 2019
Disputed amount: €100
Safety Index 7.8 Above average
Our verdict Unjustified complaint

Astralbet Casino - Player lost his winnings due to a breach of Bonus T&Cs.

Closed Submitted: 01 Dec 2019
Disputed amount: €200
Safety Index 6.2 Below average
Our verdict Player stopped responding

Botemania Casino - Player experienced a technical issue while playing a game.

Closed Submitted: 01 Dec 2019
Disputed amount: €530
Safety Index 9.8 Very high
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