HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44451Opened963Not solved5560Solved12536Rejected25392
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €3,000

Duelz Casino - Player’s struggling to complete the account verification.

Duelz Casino
Safety Index:Above average Submitted: 15 Apr 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: $30,375

NewVegas Casino - Player has been accused of playing a restricted game.

NewVegas Casino
Safety Index:Very low Submitted: 15 Apr 2021
Case closed Our verdict

Other

Disputed amount: €90

Prestige Spin Casino - Player has been accused of chargeback.

Prestige Spin Casino
Safety Index:Low Submitted: 14 Apr 2021
Case closed Our verdict

Player stopped responding

Disputed amount: 2,000 kr

Mr. Green Casino - Player’s struggling to complete the account verification.

Mr. Green Casino
Safety Index:High Submitted: 14 Apr 2021
Case closed Our verdict

Player stopped responding

Disputed amount: 1,770 Kč

Woocasino - Player’s enquiring about a possibility to withdraw funds.

Woocasino
Safety Index:Above average Submitted: 14 Apr 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €46

Uptown Pokies Casino - Player’s account seems to be blocked.

Uptown Pokies Casino
Safety Index:Low Submitted: 14 Apr 2021
Case closed Our verdict

Player stopped responding

Disputed amount: R3,500

ZAR Casino - Player’s winnings have been voided.

ZAR Casino
Safety Index:Below average Submitted: 14 Apr 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €59

WestCasino - Player’s unhappy with the promotional rules.

WestCasino
Safety Index:High Submitted: 14 Apr 2021
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Winner Casino - Player’s complaining about the overall casino experience.

Winner Casino
Safety Index:Low Submitted: 13 Apr 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €550

Vulkan Vegas Casino - Player’s deposits have never been credited to their casino account.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 13 Apr 2021
Show more complaints (+10)
Showing 21,281 - 21,290 of 25,392 complaints
1...2128 2129 2130...2540
Go to pageof 2,540 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news