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All42,364Opened775Unresolved5,645Resolved13,397Rejected22,547
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Our verdict Unjustified complaint

Gslot Casino - Player’s bonus has not been fully activated.

Closed Submitted: 29 Nov 2020
Disputed amount: €20
Safety Index 6.6 Above average
Our verdict Player stopped responding

Vesper Casino - Player’s attempts to close her account have been overlooked.

Closed Submitted: 28 Nov 2020
Disputed amount: ??
Safety Index 3.5 Low
Our verdict Player stopped responding

Yukon Gold Casino - Player couldn’t deposit with her preferred payment method.

Closed Submitted: 28 Nov 2020
Disputed amount: C$40
Safety Index 9.5 Very high
Our verdict Other

Timberazo Casino - Player’s winnings from sports betting have been declined.

Closed Submitted: 28 Nov 2020
Disputed amount: ??
Safety Index 6.4 Below average
Our verdict Player stopped responding

Box 24 Casino - Player’s winnings have been canceled.

Closed Submitted: 27 Nov 2020
Disputed amount: R7,000
Safety Index 3.5 Low
Our verdict Player stopped responding

Slotshall Casino - Player’s withdrawal has been delayed.

Closed Submitted: 27 Nov 2020
Disputed amount: R28,000
Safety Index 7.2 Above average
Our verdict Player stopped responding

Jellybean Casino - Player’s winnings from the bonus have been canceled.

Closed Submitted: 26 Nov 2020
Disputed amount: €215
Safety Index 4.5 Low
Our verdict Player stopped responding

Mad Money Casino - Player’s criticizing Responsible Gaming practices.

Closed Submitted: 26 Nov 2020
Disputed amount: €400
Safety Index 5.9 Below average
Our verdict Player stopped responding

Betn1 Casino - Player’s struggling to register account.

Closed Submitted: 25 Nov 2020
Disputed amount: ??
Safety Index 8.5 High
Our verdict Player stopped responding

Play Fortuna Casino - Player is disappointed with bonus policy.

Closed Submitted: 25 Nov 2020
Disputed amount: €50
Safety Index 9.3 Very high
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