HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,105Opened906Unresolved5,360Resolved12,934Rejected21,905
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

GoodWin Casino - Player’s struggling to play any of the slots.

Closed Submitted: 17 Jun 2020
Disputed amount: €20
Safety Index 6.6 Above average
Our verdict Player stopped responding

Big Thunder Slots Casino - Player’s struggling to access her account.

Closed Submitted: 17 Jun 2020
Disputed amount: £350
Safety Index 8.9 High
Our verdict Other

Fortune Clock Casino - Player’s balance has disappeared.

Closed Submitted: 17 Jun 2020
Disputed amount: €50
Safety Index 5.2 Below average
Our verdict Player stopped responding

PureWin Casino - Player’s deposit has never been credited into his account.

Closed Submitted: 17 Jun 2020
Disputed amount: 1,500 INR
Safety Index 6.0 Below average
Our verdict Unjustified complaint

Freaky Aces Casino - Player’s account has been closed.

Closed Submitted: 17 Jun 2020
Disputed amount: €210
Safety Index 4.1 Low
Our verdict Player stopped responding

Kaulana Casino - Player’s withdrawal has been delayed.

Closed Submitted: 17 Jun 2020
Disputed amount: A$2,000
Safety Index 3.3 Very low
Our verdict Insufficient evidence from player

WinBet Casino BG - Player complains that he didn’t win anything.

Closed Submitted: 16 Jun 2020
Disputed amount: 3,000 лв
Safety Index 8.7 High
Our verdict Unjustified complaint

Casino Winner - Player wishes for a bonus.

Closed Submitted: 16 Jun 2020
Disputed amount: €1,000
Safety Index 9.7 Very high
Our verdict Player stopped responding

Fortuna Casino SK - Player cannot withdraw her winnings.

Closed Submitted: 16 Jun 2020
Disputed amount: €600
Safety Index 9.8 Very high
Our verdict Other

Rich Casino - Player’s winnings from playing Roulette weren’t credited.

Closed Submitted: 16 Jun 2020
Disputed amount: A$420
Safety Index 6.9 Above average
Show more complaints (+10)
Showing 21,181 - 21,190 of 21,905 complaints
1...2,118 2,119 2,120...2,191
Go to pageof 2,191 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.