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All40,194Opened928Unresolved5,208Resolved12,628Rejected21,430
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Our verdict Unjustified complaint

Box 24 Casino - Player’s winnings have been capped.

Closed Submitted: 05 Mar 2020
Disputed amount: A$8,000
Safety Index 3.5 Low
Our verdict Unjustified complaint

Nordicasino - Player’s winnings from promotional play have been voided.

Closed Submitted: 04 Mar 2020
Disputed amount: €900
Safety Index 1.9 Very low
Our verdict Player stopped responding

Spicy Spins Casino - Player’s withdrawal has been delayed.

Closed Submitted: 04 Mar 2020
Disputed amount: €300
Safety Index 3.7 Low
Our verdict Player stopped responding

Club Lounge Casino - Player’s winnings from promotional play have been voided.

Closed Submitted: 04 Mar 2020
Disputed amount: €2,000
Safety Index 3.3 Very low
Our verdict Player stopped responding

Golden Park Casino ES - Player’s questioning Evolution Gaming software problems in Spain.

Closed Submitted: 03 Mar 2020
Disputed amount: ??
Safety Index 9.1 Very high
Our verdict Unjustified complaint

Casino Gods - Player’s experiencing difficulties withdrawing his winnings.

Closed Submitted: 03 Mar 2020
Disputed amount: £115
Safety Index 7.2 Above average
Our verdict Player stopped responding

Joka Room Casino - Player complains that he didn’t win anything.

Closed Submitted: 03 Mar 2020
Disputed amount: A$100
Safety Index 2.3 Very low
Our verdict Unjustified complaint

CashSpins Casino - The player’s winnings have been confiscated.

Closed Submitted: 03 Mar 2020
Disputed amount: €790
Safety Index 4.6 Low
Our verdict Player stopped responding

V.Vegas Casino - Player has been accused of breaching bonus terms and conditions and had his winnings confiscated.

Closed Submitted: 03 Mar 2020
Disputed amount: €1,000
Safety Index 9.8 Very high
Our verdict Unjustified complaint

7BitCasino - Player’s deposit through Bitcoin has never been credited to his account.

Closed Submitted: 29 Feb 2020
Disputed amount: 11 BTC
Safety Index 9.1 Very high
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