HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,459Opened866Unresolved5,669Resolved13,418Rejected22,506
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

MyStake Casino - Player unable to provide requested documents for credit card verification.

Closed Submitted: 20 Aug 2023
Disputed amount: €3,000
Safety Index 9.7 Very high
Our verdict Player stopped responding

bet365 Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 20 Aug 2023
Disputed amount: 1 USDC
Safety Index 9.8 Very high
Our verdict Insufficient evidence from player

Casino Kingdom - Player's account blocked after document submission.

Closed Submitted: 20 Aug 2023
Disputed amount: 75,000 ₸
Safety Index 9.5 Very high
Our verdict Insufficient evidence from player

North Casino - Player's deposits are not reaching the casino account.

Closed Submitted: 19 Aug 2023
Disputed amount: C$1,000
Safety Index 6.1 Below average
Our verdict Player stopped responding

QuickWin Casino - Player encounters failed withdrawals due to verification problems.

Closed Submitted: 19 Aug 2023
Disputed amount: 7,800 R$
Safety Index 8.6 High
Our verdict Other

Snai Casino - Player's account suspended for technical verifications.

Closed Submitted: 19 Aug 2023
Disputed amount: €580
Safety Index 7.6 Above average
Our verdict Unjustified complaint

Limitless Casino - Player's winnings have been confiscated.

Closed Submitted: 19 Aug 2023
Disputed amount: $5,000
Safety Index 8.5 High
Our verdict Player stopped responding

MyStake Casino - Player seeks to cancel the wrongfully activated bonus.

Closed Submitted: 18 Aug 2023
Disputed amount: $12,000 ARS
Safety Index 9.7 Very high
Our verdict Player stopped responding

Betn1 Casino IT - Player struggles to collect winnings and contact support.

Closed Submitted: 18 Aug 2023
Disputed amount: A$300
Safety Index 8.3 High
Our verdict Player stopped responding

1win Casino - Player's successful account was blocked for alleged fraud.

Closed Submitted: 18 Aug 2023
Disputed amount: 310,000 INR
Safety Index 8.7 High
Show more complaints (+10)
Showing 15,501 - 15,510 of 22,506 complaints
1...1,550 1,551 1,552...2,251
Go to pageof 2,251 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.