HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44438Opened954Not solved5561Solved12534Rejected25389
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: Can$10,000

GGBet Casino - The player's verification is delayed.

GGBet Casino
Safety Index:High Submitted: 13 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €1,100

NineCasino - The player struggles to withdraw his winnings.

NineCasino
Safety Index:High Submitted: 13 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €400

Wazamba Casino - Player’s attempts to self-exclude were overlooked.

Wazamba Casino
Safety Index:Very high Submitted: 13 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €1,000

GGBet Casino - Player’s struggling to complete the account verification.

GGBet Casino
Safety Index:High Submitted: 13 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: $200,000

Casino Days - Player complains about responsible gambling in the casino.

Casino Days
Safety Index:Below average Submitted: 13 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: 3,000 CHF

iWild Casino - Player didn’t win anything in the casino after playing with a bonus.

iWild Casino
Safety Index:Very high Submitted: 13 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €100

Winz.io Casino - Player’s withdrawal has been delayed.

Winz.io Casino
Safety Index:High Submitted: 13 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €26

Tusk Casino - Player’s win wasn’t credited to his casino balance.

Tusk Casino
Safety Index:Low Submitted: 13 Jan 2023
Case closed Our verdict

Unjustified complaint

Disputed amount: $100

Ruby Slots Casino - Player’s withdrawal is delayed.

Ruby Slots Casino
Safety Index:High Submitted: 13 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €4,300

Svenplay Casino - Player’s struggling to verify.

Svenplay Casino
Safety Index:Low Submitted: 13 Jan 2023
Show more complaints (+10)
Showing 13,771 - 13,780 of 25,389 complaints
1...1377 1378 1379...2539
Go to pageof 2,539 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news