HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,239Opened1,022Unresolved4,893Resolved11,985Rejected20,339
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

Rooli Casino - Player registered at OASIS lost 1700 Euros.

Closed Submitted: 31 Mar 2024
Disputed amount: €1,700
Safety Index:High
Our verdict Unjustified complaint

Simsinos Casino - Player didn't receive advertised bonus.

Closed Submitted: 31 Mar 2024
Disputed amount: €20
Safety Index:Below average
Our verdict Player stopped responding

Nine Casino - Player's account is inaccessible after attempted withdrawal.

Closed Submitted: 31 Mar 2024
Disputed amount: €613
Safety Index:High
Our verdict Player stopped responding

Palms Bet Casino - Player disputes losses and requests a refund.

Closed Submitted: 31 Mar 2024
Disputed amount: 3,000 лв
Safety Index:High
Our verdict Other

HitNSpin Casino - Player needs assistance with document verification.

Closed Submitted: 31 Mar 2024
Disputed amount: ??
Safety Index:Very high
Our verdict Player stopped responding

7BitCasino - Player's winnings were confiscated due to bonus terms.

Closed Submitted: 31 Mar 2024
Disputed amount: $3,500
Safety Index:Very high
Our verdict Unjustified complaint

Spinanga Casino - Player's withdrawal has been delayed.

Closed Submitted: 31 Mar 2024
Disputed amount: €1,200
Safety Index:High
Our verdict Player stopped responding

Verde Casino - Player struggles with ID verification.

Closed Submitted: 31 Mar 2024
Disputed amount: €50
Safety Index:Very high
Our verdict Unjustified complaint

Casinoly Casino - Player's withdrawal cancelled and account blocked.

Closed Submitted: 31 Mar 2024
Disputed amount: 10,770 INR
Safety Index:Very high
Our verdict Player stopped responding

BetMGM Casino UK - Player with self-exclusion was allowed to gamble.

Closed Submitted: 31 Mar 2024
Disputed amount: £1,070
Safety Index:Very high
Show more complaints (+10)
Showing 10,861 - 10,870 of 20,339 complaints
1...1,086 1,087 1,088...2,034
Go to pageof 2,034 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.