HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,243Opened1,014Unresolved4,891Resolved11,999Rejected20,339
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Hornetbet Casino - Player is ignored by the online casino.

Closed Submitted: 14 Apr 2024
Disputed amount: €4,400
Safety Index:Very low
Our verdict Other

Club Deluxe Casino - Player's deposit is not credited.

Closed Submitted: 14 Apr 2024
Disputed amount: 250 ₴
Safety Index:Above average
Our verdict Player stopped responding

Parimatch Casino PE - Player claims that payment has been delayed.

Closed Submitted: 14 Apr 2024
Disputed amount: 2,360 S/.
Safety Index:Below average
Our verdict Player stopped responding

Kingdom Casino - Player's Winnings Confiscated due to Alleged Max Bet Violation.

Closed Submitted: 14 Apr 2024
Disputed amount: C$1,100
Safety Index:Low
Our verdict Player stopped responding

Katsuwin Casino - Player's bonus claims denied due to multiple account suspicion.

Closed Submitted: 14 Apr 2024
Disputed amount: ¥390,000
Safety Index:Above average
Our verdict Unjustified complaint

Vera&John Casino JP - Player accused of collusion seeks evidence or apology.

Closed Submitted: 14 Apr 2024
Disputed amount: ??
Safety Index:Below average
Our verdict Player stopped responding

Monixbet Casino - Player's withdrawal disappeared from account.

Closed Submitted: 14 Apr 2024
Disputed amount: A$1,900
Safety Index:Below average
Our verdict Unjustified complaint

7BitCasino - Player's winnings have been confiscated.

Closed Submitted: 13 Apr 2024
Disputed amount: 44.052 mBTC
Safety Index:Very high
Our verdict Player stopped responding

NineWin Casino - Player’s attempt to self-exclude from the casino has been overlooked.

Closed Submitted: 13 Apr 2024
Disputed amount: ??
Safety Index:High
Our verdict Player stopped responding

WinOlot Casino - Unresolved request for account closure due to gambling addiction.

Closed Submitted: 13 Apr 2024
Disputed amount: ??
Safety Index:Low
Show more complaints (+10)
Showing 10,661 - 10,670 of 20,339 complaints
1...1,066 1,067 1,068...2,034
Go to pageof 2,034 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.