HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,235Opened782Unresolved5,442Resolved13,028Rejected21,983
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

BetOnRed Casino - Player's payout is delayed.

Closed Submitted: 11 Sep 2024
Disputed amount: 4,500 kr.
Safety Index 8.2 High
Our verdict Insufficient evidence from player

Spinrollz Casino - Player’s withdrawal is delayed.

Closed Submitted: 11 Sep 2024
Disputed amount: €1,800
Safety Index 7.4 Above average
Our verdict Unjustified complaint

GreatSpin Casino - Player faces issues with pending wagers.

Closed Submitted: 11 Sep 2024
Disputed amount: €2,000
Safety Index 8.3 High
Our verdict Player stopped responding

SpinBet Casino - Player exceeded deposit limit with cryptocurrency.

Closed Submitted: 11 Sep 2024
Disputed amount: NZ$14,080
Safety Index 8.5 High
Our verdict Insufficient evidence from player

Merlin Casino - Player’s account was reopened against request.

Closed Submitted: 11 Sep 2024
Disputed amount: €960
Safety Index 7.9 Above average
Our verdict Player stopped responding

RaceJeet Casino - Player’s account has been closed without explanation.

Closed Submitted: 11 Sep 2024
Disputed amount: 250 INR
Safety Index 4.9 Low
Our verdict Player stopped responding

Barz Casino - Player's account has been closed and winnings confiscated.

Closed Submitted: 11 Sep 2024
Disputed amount: 15,772 kr
Safety Index 6.3 Below average
Our verdict Player stopped responding

Spinanga Casino - Player's withdrawals are delayed.

Closed Submitted: 11 Sep 2024
Disputed amount: €1,000
Safety Index 8.4 High
Our verdict Player stopped responding

Sportuna Casino - Player’s deposit is missing.

Closed Submitted: 11 Sep 2024
Disputed amount: €75
Safety Index 8.1 High
Our verdict Unjustified complaint

Lucky7even Casino - Player’s account has been closed without reason.

Closed Submitted: 11 Sep 2024
Disputed amount: €114
Safety Index 8.9 High
Show more complaints (+10)
Showing 10,311 - 10,320 of 21,983 complaints
1...1,031 1,032 1,033...2,199
Go to pageof 2,199 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!