The player from Alabama faces withdrawal issues as the casino claims she used mixed funds from two free chips, which she disputes, stating she made a deposit between the two offers.
Raging Bull Slots Casino - Player’s withdrawal is delayed due to mixed funds claim.
Opened
Current status
Waiting for player to reply
4d 3h 11m 28s
Raging Bull Slots Casino
Safety Index 5.2 Below averageCase summary
Discussion
Public
Public
6 days ago
The casino trying to say that I used two chips that were free and it had mixed funds which is not true because between the two free chips that I received on the 15th of June and on the 29th of June I did make a deposit I feel like I am being scammed
Public
Public
3 days ago
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Public
Public
3 days ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Raging Bull Slots Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Do I understand correctly that you redeemed a deposit bonus on the night of June 18th?
- How much was your balance in the casino when you redeemed the bonus code NEWRBAPP?
- Could you please share with me your communication with the casino regarding the reasons why your winnings can't be paid out? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
