HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44720Opened944Not solved5592Solved12624Rejected25560
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for Casino Guru to reply

4d 11h 16m 50s

Disputed amount: $1,258,800 CLP

1win Casino - Player’s winnings and withdrawals delayed repeatedly.

1win Casino
Safety Index:Above average Submitted: 26 Jun 2024
Case opened Current status

Waiting for casino to reply

2d 0h 58m 26s

Disputed amount: €175

Wazamba Casino - Player’s deposits are not reflected in the balance.

Wazamba Casino
Safety Index:Very high Submitted: 19 Jun 2024
Case opened Current status

Waiting for player to reply

1d 15h 51m 19s

Disputed amount: 14,000 ₮

Rollbit Casino - Player’s winnings were confiscated.

Rollbit Casino
Safety Index:Below average Submitted: 07 Jun 2024
Case opened Current status

Waiting for casino to reply

3d 5h 37m 13s

Disputed amount: €300

Bet Andreas Casino - Player’s phone verification is delayed and unresolved.

Bet Andreas Casino
Safety Index:Above average Submitted: 30 May 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 3h 47m 23s

Disputed amount: €793

888 Casino - Player's account permanently closed without reason.

888 Casino
Safety Index:Above average Submitted: 27 May 2024
Case opened Current status

Waiting for Casino Guru to reply

3d 21h 0m 3s

Disputed amount: $600

Ruby Slots Casino - Player's withdrawal is continuously being declined.

Ruby Slots Casino
Safety Index:High Submitted: 08 May 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 16h 14m 23s

Disputed amount: $1,359

7BitCasino - Player's cryptocurrency withdrawal is delayed.

7BitCasino
Safety Index:Very high Submitted: 27 Mar 2024
Case opened Current status

Waiting for casino to reply

5d 23h 55m 38s

Disputed amount: $6,612,475 CLP

MelBet Casino - Player's withdrawal delayed by payment operator.

MelBet Casino
Safety Index:Above average Submitted: 12 Feb 2024
Case opened Current status

Waiting for Casino Guru to reply

3d 19h 28m 10s

Disputed amount: A$6,000

HellSpin Casino - Player’s winnings haven’t been received yet.

HellSpin Casino
Safety Index:Below average Submitted: 09 May 2023
Case opened Current status

Waiting for player to reply

3d 23h 44m 40s

Disputed amount: A$115,000

Woocasino - Player's winnings were confiscated.

Woocasino
Safety Index:Above average Submitted: 28 Mar 2023
Show more complaints (+4)
Showing 931 - 940 of 944 complaints
1...93 94 95
Go to pageof 95 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news