HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37645Opened1009Not solved4948Solved10483Rejected21205
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for player to reply

-1d -4h -58m -22s

Disputed amount: €600

IviBet Casino - Player’s refund has been delayed.

IviBet Casino
Safety Index:Low Submitted: 07 Jan 2023
Case opened Current status

Waiting for player to reply

0d 2h 1m 37s

Disputed amount: 28,290 INR

4raBet Casino - Player’s withdrawal has been delayed.

4raBet Casino
Safety Index:Above average Submitted: 31 Dec 2022
Case opened Current status

Waiting for player to reply

3d 18h 47m 44s

Disputed amount: Can$5,000

HellSpin Casino - Player’s withdrawal has been delayed.

HellSpin Casino
Safety Index:Below average Submitted: 28 Oct 2022
Case opened Current status

Waiting for casino to reply

6d 19h 25m 9s

Disputed amount: €2,400

HellSpin Casino - Player’s winnings were voided.

HellSpin Casino
Safety Index:Below average Submitted: 03 Oct 2022
Case opened Current status

Waiting for casino to reply

-1d -17h -8m -14s

Disputed amount: €9,415

Wazamba Casino - Player’s attempt to suspend his account wasn't granted.

Wazamba Casino
Safety Index:Very high Submitted: 02 Oct 2022
Case opened Current status

Waiting for player to reply

4d 15h 0m 54s

Disputed amount: €479

Bizzo Casino - The player struggle to withdraw his balance.

Bizzo Casino
Safety Index:Below average Submitted: 13 Sep 2022
Case opened Current status

Waiting for player to reply

5d 20h 59m 46s

Disputed amount: 7,000 Kč

National Casino - Player’s struggling to withdraw their winnings.

National Casino
Safety Index:Below average Submitted: 19 Nov 2021
Case opened Current status

Waiting for Casino Guru to reply

4d 23h 1m 27s

Disputed amount: €1,300

Bizzo Casino - The player's withdrawal has been canceled.

Bizzo Casino
Safety Index:Below average Submitted: 10 Sep 2021
Case opened Current status

Waiting for Casino Guru to reply

4d 22h 1m 14s

Disputed amount: €900

National Casino - Player’s documents for the KYC have been declined.

National Casino
Safety Index:Below average Submitted: 18 Jun 2021
Showing 1,001 - 1,009 of 1,009 complaints
1...100 101
Go to pageof 101 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news