HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,041Opened1,019Unresolved4,850Resolved11,933Rejected20,239
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

CrownPlay Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 24 Jul 2025
Disputed amount: €8,050
Safety Index:Above average
Our verdict No reaction

Milagro777 Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 24 Jul 2025
Black points: 182
Disputed amount: Mex$11,800
Safety Index:Very low
Our verdict Player stopped responding

NV Casino - Player suspects scam casino practices.

Closed Submitted: 24 Jul 2025
Disputed amount: $60
Safety Index:High
Our verdict Player stopped responding

Vegasino Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 24 Jul 2025
Disputed amount: €10
Safety Index:High
Our verdict Other

Spinrise Casino - Player's account remains closed and winnings confiscated.

Closed Submitted: 24 Jul 2025
Disputed amount: €13,000
Safety Index:Below average
Our verdict Case closed

Bankonbet Casino - Player's withdrawal is delayed.

Resolved Submitted: 24 Jul 2025
Disputed amount: C$700
Safety Index:Very high
Our verdict Unjustified complaint

Vave Casino - Player's funds are delayed due to a wrong destination tag.

Closed Submitted: 24 Jul 2025
Disputed amount: $1,500
Safety Index:Above average
Our verdict Case closed

Belabet Casino - Player's account is closed without explanation.

Resolved Submitted: 24 Jul 2025
Disputed amount: 7,754 kr
Safety Index:Fresh casino
Our verdict Case closed

Bruce Bet Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 24 Jul 2025
Disputed amount: C$2,321
Safety Index:Low
Our verdict Player stopped responding

AllySpin Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 24 Jul 2025
Disputed amount: €11,500
Safety Index:Very high
Show more complaints (+10)
Showing 8,941 - 8,950 of 38,041 complaints
1...894 895 896...3,805
Go to pageof 3,805 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.