HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,843Opened898Unresolved5,732Resolved13,580Rejected22,633
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Betsmith Casino - Player's withdrawal has been confiscated.

Unresolved Submitted: 04 Jan 2026
Black points: 122
Disputed amount: €640
Safety Index 6.3 Below average
Our verdict No reaction policy

Wager Tales Casino - Player's withdrawal is delayed.

Unresolved Submitted: 04 Jan 2026
Black points: 41
Disputed amount: £210
Safety Index 2.4 Very low
Our verdict Insufficient evidence from player

Cazeus Casino - Player seeks help about refund issue.

Closed Submitted: 04 Jan 2026
Disputed amount: ??
Safety Index 6.6 Above average
Our verdict Case closed

Coincasino.com - Player believes that their withdrawal has been delayed.

Resolved Submitted: 04 Jan 2026
Disputed amount: $330
Safety Index 5.4 Below average
Our verdict No reaction

TheHighRoller Casino - Player's account is closed, and funds are confiscated.

Unresolved Submitted: 04 Jan 2026
Black points: 888
Disputed amount: €1,948
Safety Index 3.5 Low
Our verdict Unjustified complaint

MENACE.com Casino - Player's account has been closed and funds confiscated.

Closed Submitted: 04 Jan 2026
Disputed amount: 4 ◎
Safety Index 2.9 Very low
Our verdict Other

BK8 Casino - Player's account has been closed.

Closed Submitted: 04 Jan 2026
Disputed amount: €600
Safety Index 6.6 Above average
Our verdict No reaction policy

Winit Casino - Player's request for self-exclusion is ignored.

Unresolved Submitted: 04 Jan 2026
Black points: 40
Disputed amount: ??
Safety Index 2.2 Very low
Our verdict Case closed

Betista Casino - Player's withdrawal is delayed by verification issues.

Resolved Submitted: 04 Jan 2026
Disputed amount: €300
Safety Index 7.4 Above average
Our verdict Player stopped responding

Vegasino Casino - Player's document review is delayed.

Closed Submitted: 04 Jan 2026
Disputed amount: €55,000
Safety Index 7.5 Above average
Show more complaints (+10)
Showing 8,691 - 8,700 of 42,843 complaints
1...869 870 871...4,285
Go to pageof 4,285 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.