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All43,236Opened871Unresolved5,787Resolved13,727Rejected22,851
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Our verdict Justified complaint

BetAdonis Casino - Player is unable to withdraw his funds.

Unresolved Submitted: 02 Jul 2020
Black points: 78
Disputed amount: €350
Safety Index 6.4 Below average
Our verdict Case closed

Mr. James Casino - Player has some problems with a bonus.

Resolved Submitted: 02 Jul 2020
Disputed amount: €2,000
Safety Index 3.1 Very low
Our verdict Player stopped responding

Casino Gods - Player’s struggling to complete KYC verification.

Closed Submitted: 02 Jul 2020
Disputed amount: £450
Safety Index 7.1 Above average
Our verdict No reaction

Joka Room Casino - Player’s complaining about a technical glitch.

Unresolved Submitted: 02 Jul 2020
Black points: 386
Disputed amount: A$1,000
Safety Index 2.3 Very low
Our verdict Other

Joka Room Casino - Player’s having difficulties withdrawing her winnings.

Closed Submitted: 01 Jul 2020
Disputed amount: A$1,000
Safety Index 2.3 Very low
Our verdict Player stopped responding

Boo Casino - Player’s struggling to log into her account.

Closed Submitted: 01 Jul 2020
Disputed amount: €30
Safety Index 6.0 Below average
Our verdict Player stopped responding

Slot Boss Casino - Player has been asked to provide documents.

Closed Submitted: 01 Jul 2020
Disputed amount: £1,000
Safety Index 9.8 Very high
Our verdict Player stopped responding

True Blue Casino - Player’s withdrawal has been delayed and winnings reduced.

Closed Submitted: 01 Jul 2020
Disputed amount: A$649
Safety Index 7.6 Above average
Our verdict Player stopped responding

Joka Room Casino - Player’s struggling to load the casino’s website.

Closed Submitted: 01 Jul 2020
Disputed amount: A$1,400
Safety Index 2.3 Very low
Our verdict Player stopped responding

Dreams Casino - Player’s funds have disappeared from his account.

Closed Submitted: 01 Jul 2020
Disputed amount: $100
Safety Index 6.6 Above average
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