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All42,259Opened793Unresolved5,626Resolved13,362Rejected22,478
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Our verdict Justified complaint

Euromoon Casino - Player’s winnings have been cancelled due to irregular play.

Unresolved Submitted: 26 Feb 2020
Black points: 655
Disputed amount: €1,500
Safety Index 2.7 Very low
Our verdict Player stopped responding

Casinotoken.com - Player’s winnings from bonus play have been capped at €50.

Closed Submitted: 26 Feb 2020
Disputed amount: €700
Safety Index 8.3 High
Our verdict Unjustified complaint

Genesis Casino - Player’s winnings have been voided due to 3rd party payment.

Closed Submitted: 26 Feb 2020
Disputed amount: £301.1
Safety Index 6.9 Above average
Our verdict Player stopped responding

21.co.uk Casino - Player is complaining about overall casino experience.

Closed Submitted: 25 Feb 2020
Disputed amount: A$890
Safety Index 9.8 Very high
Our verdict Case closed

Casino SuperWins - Player’s two withdrawals have been delayed.

Resolved Submitted: 25 Feb 2020
Disputed amount: £1,800
Safety Index 4.7 Low
Our verdict Player stopped responding

Regal88 Casino - Player is complaining about financial problems.

Closed Submitted: 25 Feb 2020
Disputed amount: 20 RM
Safety Index 7.5 Above average
Our verdict Case closed

GoodWin Casino - Player is having difficulties withdrawing money to his MasterCard.

Resolved Submitted: 25 Feb 2020
Disputed amount: $500
Safety Index 6.6 Above average
Our verdict Justified complaint

Casino SuperWins - Player’s winnings from real money play have been cancelled.

Unresolved Submitted: 25 Feb 2020
Black points: 261
Disputed amount: €600.12
Safety Index 4.7 Low
Our verdict Player stopped responding

PureWin Casino - Player’s deposit bonus has not been activated.

Closed Submitted: 25 Feb 2020
Disputed amount: 3,980 INR
Safety Index 6.0 Below average
Our verdict Unjustified complaint

Mr. James Casino - Player’s winnings from bonus play have been reduced to x10 of his last deposit.

Closed Submitted: 24 Feb 2020
Disputed amount: €661
Safety Index 3.1 Very low
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