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All42,264Opened788Unresolved5,628Resolved13,365Rejected22,483
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Our verdict Player stopped responding

Winorama Casino - Player is enquiring about refunds.

Closed Submitted: 14 Apr 2020
Disputed amount: €961
Safety Index 3.1 Very low
Our verdict Player stopped responding

Casoo Casino - Players’ accounts have been closed.

Closed Submitted: 14 Apr 2020
Disputed amount: €1,100
Safety Index 8.6 High
Our verdict Player stopped responding

Joka Room Casino - Player’s questioning fairness of game software.

Closed Submitted: 14 Apr 2020
Disputed amount: A$600
Safety Index 2.3 Very low
Our verdict No reaction policy

Stay Lucky Casino - Player’s winnings have been confiscated due to 30% maximum bet rule.

Unresolved Submitted: 13 Apr 2020
Black points: 137
Disputed amount: €2,000
Safety Index 2.0 Very low
Our verdict Player stopped responding

Galaxy.bet Casino - Player’s deposit has never been credited to his account.

Closed Submitted: 13 Apr 2020
Disputed amount: 53 R$
Safety Index 5.4 Below average
Our verdict Player stopped responding

Casoo Casino - Player’s winnings have been voided.

Closed Submitted: 13 Apr 2020
Disputed amount: €400
Safety Index 8.6 High
Our verdict Case closed

V.Vegas Casino - Player’s experiencing difficulties activating her email address.

Resolved Submitted: 13 Apr 2020
Disputed amount: €1,000
Safety Index 9.8 Very high
Our verdict Player stopped responding

BondiBet Casino - Player’s account has been closed.

Closed Submitted: 13 Apr 2020
Disputed amount: C$400
Safety Index 5.6 Below average
Our verdict No reaction

HITLOTO Casino - Player’s winnings have never reached him.

Unresolved Submitted: 12 Apr 2020
Black points: 141
Disputed amount: 4,500 ₴
Safety Index 0.5 Very low
Our verdict Player stopped responding

Mason Slots Casino - Casino website seemed to be offline.

Closed Submitted: 12 Apr 2020
Disputed amount: €30
Safety Index 7.2 Above average
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