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All43,348Opened869Unresolved5,813Resolved13,757Rejected22,909
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Our verdict Unjustified complaint

Thebes Casino - Player’s account has been blocked.

Closed Submitted: 01 Nov 2020
Disputed amount: €1,600
Safety Index 6.1 Below average
Our verdict Uncertain case

K9Win Casino VN - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 01 Nov 2020
Black points: 426
Disputed amount: 500,000,000 ₫
Safety Index 4.9 Low
Our verdict No reaction policy

Casino Venetian - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 31 Oct 2020
Black points: 179
Disputed amount: €736
Safety Index 4.8 Low
Our verdict Player stopped responding

Casino Club - Player’s free bonus winnings have been reduced.

Closed Submitted: 31 Oct 2020
Disputed amount: €900
Safety Index 9.0 Very high
Our verdict Player stopped responding

Casino765 - Player’s request to self-exclude herself has been overlooked.

Closed Submitted: 31 Oct 2020
Disputed amount: €2,500
Safety Index 6.4 Below average
Our verdict Insufficient evidence from casino

SELECT.bet Casino - Player has been accused of opening multiple accounts.

Unresolved Submitted: 31 Oct 2020
Black points: 930
Disputed amount: €4,000
Safety Index 1.2 Very low
Our verdict Unjustified complaint

NetBet Casino GR - Player’s bonus privilege has been withdrawn.

Closed Submitted: 31 Oct 2020
Disputed amount: ??
Safety Index 6.1 Below average
Our verdict Case closed

ZigZag777 Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 31 Oct 2020
Disputed amount: €433
Safety Index 4.3 Low
Our verdict Case closed

ArgoCasino - Player’s withdrawal has been delayed.

Resolved Submitted: 31 Oct 2020
Disputed amount: €319
Safety Index 3.3 Very low
Our verdict Player stopped responding

1win Casino - Player’s withdrawal has been withheld.

Closed Submitted: 31 Oct 2020
Disputed amount: €2,615
Safety Index 8.7 High
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