HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,053Opened911Unresolved5,349Resolved12,909Rejected21,884
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

GW Casino - Player was accused of breaching Bonus T&Cs.

Unresolved Submitted: 15 Jan 2020
Black points: 101
Disputed amount: A$4,000
Safety Index 4.0 Low
Our verdict No reaction

Ez7win Casino - Player is unable to withdraw his winnings.

Unresolved Submitted: 14 Jan 2020
Black points: 235
Disputed amount: 1,900 RM
Safety Index 4.3 Low
Our verdict Unjustified complaint

Everum Casino - Player’s winnings were cancelled due to a multiple account accusation.

Closed Submitted: 14 Jan 2020
Disputed amount: €1,009
Safety Index 8.1 High
Our verdict Case closed

Stakers Casino - Player has a problem with verification.

Resolved Submitted: 14 Jan 2020
Disputed amount: €1,341
Safety Index 4.0 Low
Our verdict Player stopped responding

BondiBet Casino - Player’s account is blocked.

Closed Submitted: 13 Jan 2020
Disputed amount: €133
Safety Index 5.6 Below average
Our verdict Player stopped responding

Play Your Bet Casino - Player’s deposit never reached his casino account.

Closed Submitted: 13 Jan 2020
Disputed amount: A$80.22
Safety Index 4.6 Low
Our verdict Unjustified complaint

Surf Casino - Player’s withdrawal was cancelled due to a multiple account accusation.

Closed Submitted: 13 Jan 2020
Disputed amount: 2,955 руб
Safety Index 8.2 High
Our verdict No reaction

No Account Casino - Player lost money due to a technical glitch.

Unresolved Submitted: 13 Jan 2020
Black points: 73
Disputed amount: €1,200
Safety Index 9.8 Very high
Our verdict No reaction

HITLOTO Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 13 Jan 2020
Black points: 178
Disputed amount: 5,500 ₴
Safety Index 0.5 Very low
Our verdict Player stopped responding

TS (Times Square) Casino - Player claims that his request for a self-exclusion has been completely ignored, until he lost all his funds.

Closed Submitted: 12 Jan 2020
Disputed amount: €79
Safety Index 5.0 Below average
Show more complaints (+10)
Showing 40,741 - 40,750 of 41,053 complaints
1...4,074 4,075 4,076...4,106
Go to pageof 4,106 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.