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All41,452Opened760Unresolved5,482Resolved13,108Rejected22,102
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Kaulana Casino - Player is criticizing verification process and customer service.

Closed Submitted: 20 May 2020
Disputed amount: A$500
Safety Index 3.3 Very low
Our verdict Player stopped responding

WinBet Casino BG - Player complains that they didn’t win anything. We rejected the complaint because the player didn't respond to our messages and questions.

Closed Submitted: 20 May 2020
Disputed amount: 1 лв
Safety Index 8.9 High
Our verdict Player stopped responding

BlackDiamondCasino - Player’s withdrawal has been delayed and website seems do be offline.

Closed Submitted: 20 May 2020
Disputed amount: €391
Safety Index 3.5 Low
Our verdict Unjustified complaint

BetFlag Casino - Player complains that he didn’t win anything.

Closed Submitted: 20 May 2020
Disputed amount: €6,500
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Casino765 - Player is complaining about a No Deposit Bonus.

Closed Submitted: 20 May 2020
Disputed amount: €25
Safety Index 6.4 Below average
Our verdict Unjustified complaint

Casoo Casino - Player’s request for self-exclusion has been ignored.

Closed Submitted: 20 May 2020
Disputed amount: €1,500
Safety Index 8.6 High
Our verdict Player stopped responding

Casino765 - Player has been trying to close his account for two weeks.

Closed Submitted: 20 May 2020
Disputed amount: €2,000
Safety Index 6.4 Below average
Our verdict Unjustified complaint

True Blue Casino - Player’s winnings have been canceled.

Closed Submitted: 20 May 2020
Disputed amount: $350
Safety Index 7.6 Above average
Our verdict Insufficient evidence from casino

Casino Venetian - Player is complaining about this casino.

Unresolved Submitted: 20 May 2020
Black points: 1,123
Disputed amount: €1,025
Safety Index 4.8 Low
Our verdict Unjustified complaint

Winward Casino - Player has experienced technical problem.

Closed Submitted: 19 May 2020
Disputed amount: A$497
Safety Index 3.5 Low
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