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All41,154Opened902Unresolved5,373Resolved12,951Rejected21,928
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Our verdict Player stopped responding

Slotjoint Casino - Player has been experiencing technical problems.

Closed Submitted: 21 May 2020
Disputed amount: €123,300
Safety Index 8.2 High
Our verdict Unjustified complaint

Pelaa Casino - Player’s free spins haven't been credited.

Closed Submitted: 21 May 2020
Disputed amount: €40
Safety Index 7.1 Above average
Our verdict Unjustified complaint

Lapalingo Casino - Player didn't receive a bonus.

Closed Submitted: 21 May 2020
Disputed amount: €40
Safety Index 8.1 High
Our verdict Case closed

Slot10 Casino - Player had a bad experience with this casino.

Resolved Submitted: 21 May 2020
Disputed amount: €50
Safety Index 2.3 Very low
Our verdict No reaction policy

Jokerino Casino - Player’s having difficulties withdrawing his winnings.

Unresolved Submitted: 21 May 2020
Black points: 212
Disputed amount: €1,000
Safety Index 2.1 Very low
Our verdict Player stopped responding

Enzo Casino - Player’s claiming, he cannot withdraw the desired amount.

Closed Submitted: 21 May 2020
Disputed amount: €2,600
Safety Index 4.5 Low
Our verdict No reaction policy

House Of Pokies Casino - Player’s winnings have been cancelled.

Unresolved Submitted: 21 May 2020
Black points: 37
Disputed amount: A$1,400
Safety Index 2.9 Very low
Our verdict Other

Kaulana Casino - Player is criticizing verification process and customer service.

Closed Submitted: 20 May 2020
Disputed amount: A$500
Safety Index 3.3 Very low
Our verdict Player stopped responding

WinBet Casino BG - Player complains that they didn’t win anything. We rejected the complaint because the player didn't respond to our messages and questions.

Closed Submitted: 20 May 2020
Disputed amount: 1 лв
Safety Index 8.7 High
Our verdict Player stopped responding

BlackDiamondCasino - Player’s withdrawal has been delayed and website seems do be offline.

Closed Submitted: 20 May 2020
Disputed amount: €391
Safety Index 3.5 Low
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