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All40,086Opened937Unresolved5,186Resolved12,586Rejected21,377
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White Lion Casino - Player’s withdrawal was cancelled due to a strict maximum bet rule.

Resolved Submitted: 01 Dec 2019
Disputed amount: €6,000
Safety Index 3.3 Very low
Our verdict Player stopped responding

Zulabet Casino - Player’s deposit hasn’t been credited to his account.

Closed Submitted: 01 Dec 2019
Disputed amount: €100
Safety Index 7.8 Above average
Our verdict Unjustified complaint

Astralbet Casino - Player lost his winnings due to a breach of Bonus T&Cs.

Closed Submitted: 01 Dec 2019
Disputed amount: €200
Safety Index 6.2 Below average
Our verdict Player stopped responding

Botemania Casino - Player experienced a technical issue while playing a game.

Closed Submitted: 01 Dec 2019
Disputed amount: €530
Safety Index 9.8 Very high
Our verdict No reaction

HITLOTO Casino - Player’s withdrawal has been delayed for a month.

Unresolved Submitted: 30 Nov 2019
Black points: 100
Disputed amount: 1,950 ₴
Safety Index 0.5 Very low
Our verdict Unjustified complaint

Piggy Bang Casino - Player is displeased with the RTP of the casino games.

Closed Submitted: 30 Nov 2019
Disputed amount: €200
Safety Index 6.2 Below average
Our verdict Player stopped responding

Ramses Gold Casino - Player’s winnings were cancelled.

Closed Submitted: 30 Nov 2019
Disputed amount: €1,500
Safety Index 5.6 Below average
Our verdict Player stopped responding

HITLOTO Casino - Player’s withdrawal is delayed.

Closed Submitted: 29 Nov 2019
Disputed amount: 2,000 ₴
Safety Index 0.5 Very low
Our verdict No reaction

HITLOTO Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 28 Nov 2019
Black points: 135
Disputed amount: 10,000 ₴
Safety Index 0.5 Very low
Our verdict No reaction

HITLOTO Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 27 Nov 2019
Black points: 1,749
Disputed amount: $6,000
Safety Index 0.5 Very low
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