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All43,487Opened868Unresolved5,831Resolved13,794Rejected22,994
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Our verdict Case closed

GratoWin Casino - Player’s struggling to complete account verification.

Resolved Submitted: 23 Aug 2021
Disputed amount: €700
Safety Index 3.2 Very low
Our verdict Unjustified complaint

Weltbet Casino - Player wishes to close his casino account.

Closed Submitted: 23 Aug 2021
Disputed amount: €1,000
Safety Index 4.3 Low
Our verdict Player stopped responding

V.Vegas Casino - Player’s withdrawal has been delayed.

Closed Submitted: 23 Aug 2021
Disputed amount: $170
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Weltbet Casino - Player complains that he didn’t receive cashback bonus.

Closed Submitted: 23 Aug 2021
Disputed amount: €1,057
Safety Index 4.3 Low
Our verdict Player stopped responding

Zodiacbet Casino - Player’s attempt to temporarily close her account has been overlooked.

Closed Submitted: 22 Aug 2021
Disputed amount: €1,500
Safety Index 0.4 Very low
Our verdict Player stopped responding

7 Reels Casino - Player’s account has been blocked.

Closed Submitted: 22 Aug 2021
Disputed amount: A$700
Safety Index 7.9 Above average
Our verdict No reaction policy

Vegadream Casino - Player’s winnings have been voided.

Unresolved Submitted: 22 Aug 2021
Black points: 36
Disputed amount: €1,500
Safety Index 6.8 Above average
Our verdict Case closed

Kassu Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 21 Aug 2021
Disputed amount: €1,091
Safety Index 7.0 Above average
Our verdict Case closed

Bet2U Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 21 Aug 2021
Disputed amount: €300
Safety Index 1.6 Very low
Our verdict Unjustified complaint

Casinochan - Player’s account has been blocked.

Closed Submitted: 21 Aug 2021
Disputed amount: €1
Safety Index 7.5 Above average
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