HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42309Opened810Not solved5368Solved11978Rejected24153
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 15
Disputed amount: £30

4 Crowns Casino - Player’s account has been blocked and deposit refunded. Unfortunately, it has been pending for a week.

4 Crowns Casino
Safety Index:Very low Submitted: 12 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €100

BondiBet Casino - Player’s withdrawal has been delayed.

BondiBet Casino
Safety Index:Below average Submitted: 11 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €2,000

Will's Casino - Player’s bonus winnings have been voided.

Will's Casino
Safety Index:Above average Submitted: 11 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €12,000

Mr Mobi Casino - Player’s withdrawal has been delayed.

Mr Mobi Casino
Safety Index:Above average Submitted: 11 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $15

mBitCasino - Player has cancelled unwanted bonus which led to losing the entire balance.

mBitCasino
Safety Index:Above average Submitted: 11 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 500 INR

MostBet Casino - Player’s experiencing some difficulties with deposit.

MostBet Casino
Safety Index:Very high Submitted: 11 Jul 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 71
Disputed amount: A$500

House Of Pokies Casino - Player lost all the funds after unwanted bonus has been activated in his account.

House Of Pokies Casino
Safety Index:Low Submitted: 11 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$25

Johnny Kash Casino - The casino website is not loading properly.

Johnny Kash Casino
Safety Index:Very low Submitted: 11 Jul 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €550

Wolfy Casino - Player’s casino account has been credited without his consent.

Wolfy Casino
Safety Index:Low Submitted: 11 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: €179

SELECT.bet Casino - Player has experienced technical glitch.

SELECT.bet Casino
Safety Index:Very low Submitted: 11 Jul 2020
Show more complaints (+10)
Showing 39,771 - 39,780 of 42,309 complaints
1...3977 3978 3979...4231
Go to pageof 4,231 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more