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All40,701Opened887Unresolved5,284Resolved12,796Rejected21,734
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Our verdict Case closed

Casino Intense - Player’s several requests for self-exclusion have been overlooked.

Resolved Submitted: 05 Jul 2020
Disputed amount: €1,400
Safety Index 1.6 Very low
Our verdict Other

Megaslot Casino - Player’s bonus winnings have disappeared from his account.

Closed Submitted: 05 Jul 2020
Disputed amount: €170
Safety Index 8.4 High
Our verdict No reaction

WPokies Casino - Player has experienced technical glitch.

Unresolved Submitted: 05 Jul 2020
Black points: 390
Disputed amount: A$1,385
Safety Index 1.0 Very low
Our verdict Player stopped responding

Paradise Casino - Player’s criticizing false advertisement of bonus.

Closed Submitted: 05 Jul 2020
Disputed amount: €30
Safety Index 6.0 Below average
Our verdict Case closed

Leonmonaco Casino - Player’s deposit has never been credited to casino account.

Resolved Submitted: 05 Jul 2020
Disputed amount: £100.85
Safety Index 1.7 Very low
Our verdict Player stopped responding

Spin Million Casino - Player’s winnings have been confiscated.

Closed Submitted: 04 Jul 2020
Disputed amount: C$1,000
Safety Index 2.8 Very low
Our verdict Player stopped responding

Infinity Casino - Player’s winnings have been cancelled.

Closed Submitted: 04 Jul 2020
Disputed amount: A$10,000
Safety Index 5.5 Below average
Our verdict Case closed

Play24Bet Casino - Player’s request to self-exclude herself has been overlooked.

Resolved Submitted: 04 Jul 2020
Disputed amount: €1,800
Safety Index 2.4 Very low
Our verdict Unjustified complaint

Slot Wolf Casino - Player’s bonus winnings have been voided.

Closed Submitted: 04 Jul 2020
Disputed amount: €9,602
Safety Index 7.8 Above average
Our verdict Uncertain case

Casino765 - Player couldn’t complete bonus wagering.

Unresolved Submitted: 03 Jul 2020
Black points: 25
Disputed amount: €70
Safety Index 6.4 Below average
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