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Unresolved Our verdict

No reaction policy, passive regulator

Black points: 95
Disputed amount: €3,000

Ares Casino - Player’s withdrawal has been delayed for two months.

Ares Casino
Safety Index:Very low Submitted: 30 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$470

Pokiez Casino - Player’s struggling to withdraw his winnings.

Pokiez Casino
Safety Index:Below average Submitted: 30 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: €100

Thebes Casino - Player’s account has been blocked.

Thebes Casino
Safety Index:Below average Submitted: 30 Sep 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: Can$1,550

Casino Lab - Player’s winnings from promotional play have been voided.

Casino Lab
Safety Index:Above average Submitted: 29 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €130

1win Casino - Player’s struggling to withdraw his winnings.

1win Casino
Safety Index:Above average Submitted: 29 Sep 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 2791
Disputed amount: €10,000

Betmatch Casino - Casino website doesn’t load.

Betmatch Casino
Safety Index:Very low Submitted: 29 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$1,650

True Blue Casino - Player’s withdrawal has been delayed.

True Blue Casino
Safety Index:Above average Submitted: 29 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: €200

Mr. Green Casino ES - Player’s account has been suspended.

Mr. Green Casino ES
Safety Index:High Submitted: 29 Sep 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €5,800

BetAmo Casino - Player’s winnings from promotional play have been voided.

BetAmo Casino
Safety Index:Above average Submitted: 29 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €5,800

Codere Casino - Player’s account has been blocked.

Codere Casino
Safety Index:Very high Submitted: 29 Sep 2020
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