Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
In this review of VictoriaGames Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. VictoriaGames Casino scored Low Safety Index of 4.7, implying a deficiency in fairness and safety as per our evaluation standards. Continue reading our VictoriaGames Casino review to find out more about this casino and determine if it's the right fit for you.
Is VictoriaGames Casino fair and safe? Safety Index explained
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of VictoriaGames Casino, we thoroughly read and reviewed the Terms and Conditions of VictoriaGames Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
Considering our estimates and the factual data we have collected, VictoriaGames Casino appears to be a small to average-sized online casino. This casino has a very high value of denied payouts in player complaints with respect to its size. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we know, no relevant casino blacklists include VictoriaGames Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All of that, together with other factors considered in our review, has resulted in VictoriaGames Casino having a Safety Index of 4.7, which is a Low value. We advise players to avoid this casino and explore alternatives with a higher Safety Index.
VictoriaGames Casino Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of VictoriaGames Casino to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about VictoriaGames Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 1,906 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
VictoriaGames Casino user feedback and reviews
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Sadly, our database currently has no user reviews for VictoriaGames Casino. You have the opportunity to be the first to evaluate and rate this casino on our website, regardless of whether your experience was positive or negative.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
VictoriaGames Casino company data and licenses
VictoriaGames Casino is owned by Class innovation B.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
VictoriaGames Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao.
Win and withdrawal limits, payment options
VictoriaGames Casino accepts deposits via 10 payment methods. This includes: Payz (ecoPayz) , Bitcoin (BTC), mCASH, JCB, Discover, Citibanamex, iWallet, Visa Voucher, VenusPoint, CryptoPay.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 5,000 per week
No win limit
EUR 20,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at VictoriaGames Casino.
Language
Website
Customer support
Live chat
English
Japanese
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at VictoriaGames Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of VictoriaGames Casino to be good.
VictoriaGames Casino casino games and slots
VictoriaGames Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games.
Games from 59 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, iSoftBet, Evoplay, Ezugi, Push Gaming, SA Gaming, GameArt, Wazdan, PariPlay, Habanero, Leander Games, 1X2 Gaming, Booming Games, Tom Horn, High 5 Games, Genesis Gaming, Booongo (BNG), Relax Gaming, MultiSlot, Aspect Gaming, Concept Gaming, Spribe, Gamomat, OneTouch, Kiron Interactive, Revolver Gaming, Triple Profits Games (TPG), Gamatron, SlotMill, Vivo Gaming, Givme Games, PGsoft (Pocket Games Soft), Oryx Gaming, Slingo, Slot Factory, Gameplay Interactive, Skywind Group, Caleta Gaming, AvatarUX, Kalamba Games, Woohoo Games, Golden Hero, Super Spade Club, Green Jade Games, Manna Play, n2-LIVE, SimplePlay, Hacksaw Gaming, Asia Gaming.
VictoriaGames Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from VictoriaGames Casino in our database, listed in the 'Bonuses' section of this page.
Note: In case you are looking for more information about this casino's bonus offers, visit our VictoriaGames Casino bonuses page.
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Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
No crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
No crash games
Language options
English website
All languages
(2)
All website languages
EnglishJapanese
English customer support
All languages
(2)
All customer support languages
EnglishJapanese
Only Japanese live chat
Game providers
Show all
(59)
Game providers (59)
Positives
Good selection of games
Live dealer games are available
Negatives
Live chat support is not available 24/7
The casino only accepts players from a few countries
Browse all bonuses offered by VictoriaGames Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(0)
User reviews of VictoriaGames Casino
This is a place to share experience with VictoriaGames Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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Safety Index explained
Safety Index of VictoriaGames Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of VictoriaGames Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low4.7/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
Unfair terms and conditions
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
Complaints about VictoriaGames Casino and related casinos (1)
