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All40,695Opened886Unresolved5,284Resolved12,793Rejected21,732
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Our verdict Case closed

BetterDice Casino - Casino website doesn’t load properly.

Resolved Submitted: 25 Sep 2020
Disputed amount: £3,900
Safety Index 3.6 Low
Our verdict Case closed

PureWin Casino - Player’s deposit has never been credited into his account.

Resolved Submitted: 25 Sep 2020
Disputed amount: 4,000 INR
Safety Index 6.0 Below average
Our verdict Case closed

5plusbet Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 24 Sep 2020
Disputed amount: $2,105
Safety Index 1.6 Very low
Our verdict Other

Wir Wetten Casino - Player's account has been closed.

Closed Submitted: 24 Sep 2020
Disputed amount: €3,400
Safety Index 2.9 Very low
Our verdict Case closed

Winfest Casino - Player's winnings have been voided.

Resolved Submitted: 24 Sep 2020
Disputed amount: €400
Safety Index 8.7 High
Our verdict Case closed

Planet 7 OZ Casino - Player's withdrawal has been delayed.

Resolved Submitted: 24 Sep 2020
Disputed amount: A$12,831
Safety Index 7.9 Above average
Our verdict Against fair gambling

Allobet Casino - Player’s withdrawal has been cancelled.

Unresolved Submitted: 23 Sep 2020
Black points: 83
Disputed amount: $420
Safety Index 2.7 Very low
Our verdict Player stopped responding

Slots.io Casino - Player succeeded in opening a new account after the old one has been closed due to gambling problem.

Closed Submitted: 23 Sep 2020
Disputed amount: €2,000
Safety Index 6.4 Below average
Our verdict Unjustified complaint

Golden Pokies Casino - Player’s winnings from bonus play have been voided.

Closed Submitted: 23 Sep 2020
Disputed amount: A$10,000
Safety Index 2.9 Very low
Our verdict Not enforced T&Cs

BetterDice Casino - Player has been accused of playing restricted games.

Unresolved Submitted: 23 Sep 2020
Black points: 588
Disputed amount: £580
Safety Index 3.6 Low
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