HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43979Opened864Not solved5513Solved12428Rejected25174
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €1,800

Boom Casino - Player’s requesting a refund.

Boom Casino
Safety Index:Above average Submitted: 20 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €10

Turbonino Casino - Player’s struggling to access his account.

Turbonino Casino
Safety Index:High Submitted: 20 Jan 2021
Case closed Our verdict

Player stopped responding

Disputed amount: $9.8

Jackpot Wheel Casino - Player’s deposit has never been credited to her casino account.

Jackpot Wheel Casino
Safety Index:Below average Submitted: 20 Jan 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €1,000

ZigZag777 Casino - Player’s withdrawal has been delayed.

ZigZag777 Casino
Safety Index:Low Submitted: 20 Jan 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 32
Disputed amount: £50

Harry's Casino - Player’s deposit has never been credited to her casino account.

Harry's Casino
Safety Index:Very low Submitted: 20 Jan 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €80

Viggoslots Casino - Player’s withdrawal has been delayed.

Viggoslots Casino
Safety Index:Above average Submitted: 20 Jan 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €30

CashiMashi Casino - Player’s deposit has never been credited to his casino account.

CashiMashi Casino
Safety Index:High Submitted: 20 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €5,100

Scatters Casino - Player’s struggling to complete the account verification.

Scatters Casino
Safety Index:High Submitted: 20 Jan 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €1,700

22bet Casino - Player has been accused of opening multiple accounts.

22bet Casino
Safety Index:Above average Submitted: 20 Jan 2021
Case closed Our verdict

Player stopped responding

Disputed amount: R14,000

Springbok Casino - Player complains that she didn’t win anything.

Springbok Casino
Safety Index:Below average Submitted: 20 Jan 2021
Show more complaints (+10)
Showing 38,721 - 38,730 of 43,979 complaints
1...3872 3873 3874...4398
Go to pageof 4,398 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news