HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All46,120Opened982Not solved5,752Solved12,993Rejected26,393
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €60

Pelataan Casino - Player’s deposit has never been credited to her account.

Pelataan Casino
Safety Index:Below average Submitted: 12 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: Can$1,000

Campeonbet Casino - Player’s having difficulties withdrawing winnings.

Campeonbet Casino
Safety Index:Very low Submitted: 11 Jul 2021
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Casino Moons - Player is experiencing some issues.

Casino Moons
Safety Index:Above average Submitted: 11 Jul 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €5.7

22bet Casino - Player’s account has been closed.

22bet Casino
Safety Index:Above average Submitted: 11 Jul 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €600

WG Casino - Player’s winnings disappeared.

WG Casino
Safety Index:Low Submitted: 11 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: €145

Big5Casino - Player is experiencing issues with the verification.

Big5Casino
Safety Index:Below average Submitted: 11 Jul 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €11,000

Luckia Casino ES - Player complains that they didn’t win anything.

Luckia Casino ES
Safety Index:High Submitted: 11 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: 480 R$

Pinnacle Casino - Player’s deposit has never been credited to his casino account.

Pinnacle Casino
Safety Index:High Submitted: 11 Jul 2021
Case closed Our verdict

Player stopped responding

Disputed amount: £81

Casino Planet - Player’s winnings have been reduced.

Casino Planet
Safety Index:Above average Submitted: 11 Jul 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €344.49

Cyber.bet Casino - Player’s account has been blocked.

Cyber.bet Casino
Safety Index:Very low Submitted: 11 Jul 2021
Show more complaints (+10)
Showing 38,611 - 38,620 of 46,120 complaints
1...3,861 3,862 3,863...4,612
Go to pageof 4,612 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news