HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42902Opened839Not solved5415Solved12151Rejected24497
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €215

Jellybean Casino - Player’s winnings from the bonus have been canceled.

Jellybean Casino
Safety Index:Very low Submitted: 26 Nov 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 37
Disputed amount: €162

Evobet Casino - Player’s winnings have been canceled.

Evobet Casino
Safety Index:Very low Submitted: 26 Nov 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 264
Disputed amount: €700

ZenCasino - Player request for a self-exclusion has been ignored.

ZenCasino
Safety Index:Above average Submitted: 26 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 2,065 R$

MostBet Casino - Player’s withdrawal has been delayed.

MostBet Casino
Safety Index:Very high Submitted: 26 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €400

Mad Money Casino - Player’s criticizing Responsible Gaming practices.

Mad Money Casino
Safety Index:Below average Submitted: 26 Nov 2020
Resolved Our verdict

Case closed

Disputed amount: €20

Casinoin - Player has succeeded in opening an account from a restricted country.

Casinoin
Safety Index:High Submitted: 26 Nov 2020
Resolved Our verdict

Case closed

Disputed amount: €300

ArgoCasino - Player’s withdrawal has been delayed.

ArgoCasino
Safety Index:Very low Submitted: 26 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $1,500

Lucky Tiger Casino - Player’s struggling to withdraw his winnings.

Lucky Tiger Casino
Safety Index:High Submitted: 26 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Betn1 Casino - Player’s struggling to register account.

Betn1 Casino
Safety Index:High Submitted: 25 Nov 2020
Resolved Our verdict

Case closed

Disputed amount: £500

Cybercasino3077 - Player’s withdrawal has been delayed.

Cybercasino3077
Safety Index:Very low Submitted: 25 Nov 2020
Show more complaints (+10)
Showing 38,521 - 38,530 of 42,902 complaints
1...3852 3853 3854...4291
Go to pageof 4,291 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news