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All40,745Opened893Unresolved5,291Resolved12,809Rejected21,752
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Our verdict Unjustified complaint

Casinochan - Player’s winnings from promotional play have been voided.

Closed Submitted: 03 May 2021
Disputed amount: A$8,000
Safety Index 7.7 Above average
Our verdict Case closed

ArgoCasino - Player’s struggling to withdraw winnings.

Resolved Submitted: 03 May 2021
Disputed amount: €394
Safety Index 3.3 Very low
Our verdict Player stopped responding

Mason Slots Casino - Player’s struggling to verify his identity.

Closed Submitted: 03 May 2021
Disputed amount: €572
Safety Index 7.4 Above average
Our verdict Case closed

Cadabrus Casino - Player’s free spins disappeared.

Resolved Submitted: 03 May 2021
Disputed amount: €120
Safety Index 7.8 Above average
Our verdict Case closed

24K Casino - Player’s account has been blocked.

Resolved Submitted: 03 May 2021
Disputed amount: €800
Safety Index 2.8 Very low
Our verdict Insufficient evidence from casino

Joka Room Casino - Player’s balance has been reversed.

Unresolved Submitted: 03 May 2021
Black points: 18,576
Disputed amount: A$24,000
Safety Index 2.3 Very low
Our verdict Player stopped responding

mFortune Casino - Player’s criticizing verification process.

Closed Submitted: 02 May 2021
Disputed amount: €1,505
Safety Index 8.5 High
Our verdict Case closed

Parimatch Casino BR - Player’s struggling to complete the KYC.

Resolved Submitted: 02 May 2021
Disputed amount: 8,310 R$
Safety Index 5.8 Below average
Our verdict Player stopped responding

Casinochan - Player’s winnings were confiscated.

Closed Submitted: 02 May 2021
Disputed amount: €20,000
Safety Index 7.7 Above average
Our verdict Unjustified complaint

Casoo Casino - Player’s winnings have been voided.

Closed Submitted: 02 May 2021
Disputed amount: €100
Safety Index 8.6 High
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