HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39578Opened953Not solved5102Solved11074Rejected22449
Active filters: Casino:
Clear all filters
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €1,111,111

Hyperino Casino - Player complains that she didn’t win anything.

Hyperino Casino
Safety Index:Very high Submitted: 26 May 2020
Resolved Our verdict

Case closed

Disputed amount: $119

Dreams Casino - Player’s struggling to withdraw his bonus winnings.

Dreams Casino
Safety Index:Above average Submitted: 26 May 2020
Unresolved Our verdict

No reaction policy, good regulator

Black points: 45
Disputed amount: €1,200

Sugar Casino - Player’s winnings from bonus have been cancelled.

Sugar Casino
Safety Index:Below average Submitted: 26 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$4,000

Raging Bull Slots Casino - Player’s withdrawal has been delayed.

Raging Bull Slots Casino
Safety Index:Below average Submitted: 26 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$100

Joka Room Casino - Player has experienced technical issue.

Joka Room Casino
Safety Index:Very low Submitted: 26 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €600

Magical Spin Casino - Player’s struggling to complete the KYC verification.

Magical Spin Casino
Safety Index:Below average Submitted: 26 May 2020
Resolved Our verdict

Case closed

Disputed amount: €355

22bet Casino - Player’s struggling to withdraw his winnings.

22bet Casino
Safety Index:Below average Submitted: 26 May 2020
Resolved Our verdict

Case closed

Disputed amount: €500

Hyperino Casino - Player’s having difficulties withdrawing his winnings.

Hyperino Casino
Safety Index:Very high Submitted: 26 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €999

Stakes Casino - Player’s winnings from a bonus were cancelled.

Stakes Casino
Safety Index:Below average Submitted: 26 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 800 ₴

NetGame Casino - Player’s winnings have been voided due to 3rd party payment.

NetGame Casino
Safety Index:Above average Submitted: 26 May 2020
Show more complaints (+10)
Showing 37,711 - 37,720 of 39,578 complaints
1...3771 3772 3773...3958
Go to pageof 3,958 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news