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All40,764Opened900Unresolved5,295Resolved12,809Rejected21,760
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Our verdict Unjustified complaint

Casino Lab - Player is struggling to pass the KYC.

Closed Submitted: 12 May 2021
Disputed amount: £400
Safety Index 2.6 Very low
Our verdict Case closed

Jackie Jackpot Casino - Player cannot provide proof of income.

Resolved Submitted: 12 May 2021
Disputed amount: £11,031
Safety Index 8.3 High
Our verdict Case closed

ArgoCasino - Player’s withdrawal has been delayed.

Resolved Submitted: 12 May 2021
Disputed amount: €1,497
Safety Index 3.3 Very low
Our verdict Against fair gambling

Emojino Casino - Player’s account has been blocked.

Unresolved Submitted: 12 May 2021
Black points: 290
Disputed amount: €300
Safety Index 5.5 Below average
Our verdict Player stopped responding

Casino360 - Player’s withdrawal has been delayed.

Closed Submitted: 12 May 2021
Disputed amount: C$500
Safety Index 2.5 Very low
Our verdict Unjustified complaint

True Blue Casino - Player’s experiencing problems with withdrawal.

Closed Submitted: 11 May 2021
Disputed amount: A$108
Safety Index 7.6 Above average
Our verdict Player stopped responding

WinBet Casino BG - Player complains that he didn’t win anything.

Closed Submitted: 11 May 2021
Disputed amount: 340 лв
Safety Index 8.7 High
Our verdict Case closed

CasinoWin.bet - Player’s struggling to withdraw winnings.

Resolved Submitted: 11 May 2021
Disputed amount: €800
Safety Index 2.9 Very low
Our verdict Player stopped responding

Divas Luck Casino - Player’s struggling to complete account verification.

Closed Submitted: 11 May 2021
Disputed amount: £5,000
Safety Index 1.5 Very low
Our verdict Player stopped responding

Novibet Casino GR - Player complains that she didn’t win anything.

Closed Submitted: 11 May 2021
Disputed amount: €1,000
Safety Index 7.6 Above average
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