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All40,770Opened901Unresolved5,296Resolved12,811Rejected21,762
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Our verdict Unjustified complaint

Iron Joker Casino - Player’s complaining about poor customer service.

Closed Submitted: 12 May 2021
Disputed amount: ??
Safety Index 8.0 High
Our verdict Case closed

21Dukes Casino - Player’s struggling to complete the account verification.

Resolved Submitted: 12 May 2021
Disputed amount: C$2,300
Safety Index 7.5 Above average
Our verdict Player stopped responding

1win Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 12 May 2021
Disputed amount: €47
Safety Index 8.3 High
Our verdict No reaction

The Red Lion Casino - Player’s attempt to close his account has been overlooked.

Unresolved Submitted: 12 May 2021
Black points: 1,438
Disputed amount: £12,000
Safety Index 1.6 Very low
Our verdict No reaction

SlotClub Casino - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 12 May 2021
Black points: 126
Disputed amount: €898
Safety Index 8.9 High
Our verdict Case closed

V.Vegas Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 12 May 2021
Disputed amount: €520.1
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Casino Lab - Player is struggling to pass the KYC.

Closed Submitted: 12 May 2021
Disputed amount: £400
Safety Index 2.6 Very low
Our verdict Case closed

Jackie Jackpot Casino - Player cannot provide proof of income.

Resolved Submitted: 12 May 2021
Disputed amount: £11,031
Safety Index 8.3 High
Our verdict Case closed

ArgoCasino - Player’s withdrawal has been delayed.

Resolved Submitted: 12 May 2021
Disputed amount: €1,497
Safety Index 3.3 Very low
Our verdict Against fair gambling

Emojino Casino - Player’s account has been blocked.

Unresolved Submitted: 12 May 2021
Black points: 290
Disputed amount: €300
Safety Index 5.5 Below average
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