HomeOnline CasinosBetCruise Casino Review
BetCruise Casino Review

Casino closed

BetCruise Casino has been closed and no longer operates.

Browse recommended casinos
Gamesys N.V., Cybertel LLC and Gamecode Ltd.
2007
< $1,000,000
OverviewUser reviews4Safety Index explainedDiscussion1

Casino closed

BetCruise Casino has been closed and no longer operates.

Browse recommended casinos
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
Important: Win limit of €20,000 per day This casino has a win limit rule. You will not be able to win more than €20,000 per day.
Recommended casinos for you
Spinfinity Casino Logo
1.Spinfinity Casino
Guru choice
Drake Casino Logo
2.Drake Casino
Great customer support
El Royale Casino Logo
3.El Royale Casino
Live chat available 24/7
Rich Palms Casino Logo
4.Rich Palms Casino
Overall good casino
Show more

BetCruise Casino Review

Our expert casino review team has carefully analysed BetCruise Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. BetCruise Casino has a Very low Safety Index of 3.2, demonstrating a significant deficiency in terms of fairness and safety as per our methodology. Proceed with reading our BetCruise Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index of BetCruise Casino – Is it fair and safe?

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of BetCruise Casino, we read and assessed Terms and Conditions of BetCruise Casino in-depth. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .

Based on our estimates or gathered data, BetCruise Casino is one of smaller online casinos. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find BetCruise Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

Taking into account all factors in our review, BetCruise Casino has scored a Safety Index of 3.2, representing a Very low value. We firmly advise players to avoid this casino and explore alternatives with a higher Safety Index.

BetCruise Casino T&Cs

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of BetCruise Casino to be somewhat unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to BetCruise Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 933 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of BetCruise Casino

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 4 player reviews of BetCruise Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

BetCruise Casino company information and licenses

BetCruise Casino belongs to Gamesys N.V. and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.

BetCruise Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Control Board.

About payment methods and win and withdrawal limits

BetCruise Casino accepts 6 payment options. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
Unlimited in EUR EUR 20,000 daily net win limit
Unlimited in USD
Unlimited in GBP
Unlimited in SEK
Unlimited in CAD
Unlimited in AUD
Unlimited in BRL
Unlimited in CHF
Unlimited in CNY
Unlimited in INR
Unlimited in JPY
Unlimited in MXN
Unlimited in TRY
Unlimited in ZAR
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at BetCruise Casino.

Language Website Customer support Live chat
English Yes Yes No
Spanish Yes No No
Portuguese Yes No No
Russian Yes No No
German Yes No No
Swedish Yes No No
Italian Yes No No
Bulgarian Yes No No
Czech Yes No No
Greek Yes No No
Serbian Yes No No
Ukrainian Yes No No
French Yes No No
Turkish Yes No No
Chinese Yes No No
Norwegian Yes No No
Latvian Yes No No
Polish Yes No No
Dutch Yes No No
Hebrew Yes No No
Lithuanian Yes No No
Persian Yes No No

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at BetCruise Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of BetCruise Casino to be average.

Slots and casino games at BetCruise Casino

You can play these types of games at BetCruise Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games.

Titles supplied by 29 casino game providers are available. This includes NetEnt, Nolimit City, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Betsoft Gaming, iSoftBet, Playson, ELK Studios, Ezugi, GameArt, Endorphina, Wazdan, PariPlay, Habanero, Red Rake Gaming, 1X2 Gaming, MrSlotty, OMI Gaming, Genii, MultiSlot, MGA, Vision Casino, Spadegaming, Slot Builder, Fashion TV Gaming, Creed Roomz, Patagonia, Bet Construct.

Bonuses and codes offered by BetCruise Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 2 bonuses from BetCruise Casino based on the data from our database.

Note: Visit our separate page on BetCruise Casino bonuses to learn more about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
No crash games

Language options

English website
All languages (22)
English customer support
No live chat

Game providers
Show all (29)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • ELK Studios
  • Evolution Gaming
  • GameArt
  • Red Tiger Gaming

Positives

  • Unique games
  • Good selection of games
  • Extensive collection of live dealer games

Negatives

  • Not all of the terms and conditions are translated to the language option provided on the website
  • Company focuses on sports betting rather than the casino
  • No live chat
  • Fees associated with some withdrawal methods

Interesting facts

  • Small casino popular in Europe
Author & Guarantor: Zuzana Safran Last updated: 28 Sep 2021 Anything incorrect or missing? Let me know
Casino Bonuses

BetCruise Casino bonuses

Browse all bonuses offered by BetCruise Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (4)

User reviews of BetCruise Casino

This is a place to share experience with BetCruise Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 4 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 years ago
When I made my first withdrawal, after delay and no email, I checked and I was blocked. Since then they don't answer my emails or messages, there's no chat. In my evaluation so far is that I was Furtado in almost 2000 Reais.
  • Depositing was quick.
  • They're taking my money
  • There's no way to talk to them.
Safety Index explained

Safety Index of BetCruise Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetCruise Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low3.2/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
Important: Win limit of €20,000 per day This casino has a win limit rule. You will not be able to win more than €20,000 per day.

Unfair terms and conditions

  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).

Other factors

  • Low win limit: €20,000 / day (net win)
Discussion

BetCruise Casino Discussion

Discuss anything related to BetCruise Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

BetCruise Casino payment methods

Browse an overview of payment methods supported by BetCruise Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
SkrillSkrill $1 - $10,000
$1 - $10,000
- How to use Skrill
NetellerNeteller $5 - $10,000
$1 - $10,000
- How to use Neteller
PaySafeCardPaySafeCard €2 - €100,000
€10 - €10,000
- How to use PaySafeCard
Payz (ecoPayz) Payz (ecoPayz) $1 - $10,000
$1 - $10,000
-
MastercardMastercard $1 - $10,000
$1 - $10,000
-
VISAVISA $1 - $10,000
$1 - $10,000
-
Currencies
USD,CAD,EUR,GBP,AUD,BRL,CHF,CNY,INR,JPY,MXN,SEK,TRY,ZAR
flash-message-reviews
User reviews – Write own casino reviews and share your experience
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news