HomeOnline casinosBetCruise Casino Review

BetCruise Casino Review

avatarIvana F.
Last updated 08/2024
Safety Index
3.6
User feedbackNot enough data
1 reviews
avatarIvana F.
Last updated 08/2024

Casino closed

BetCruise Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Unique games
  • Good selection of games
  • Extensive collection of live dealer games
  • Not all of the terms and conditions are translated to the language option provided on the website
  • Company focuses on sports betting rather than the casino
  • No live chat
  • Fees associated with some withdrawal methods

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12 Not Available: 3

Transaction limits

Withdrawal limits
Not limited for USD
Win limits
€20,000
Daily net

Language options

Website
Available in 22 languages
EnglishChineseFrenchGermanItalian 17 more
Live chat
Live chat not available
Customer support:
Available in 1 language
English

BetCruise Casino Review

To help you decide about BetCruise Casino, our expert team did a full review. We used our casino review methodology to check its best features and any areas that need work. Our team verified the casino's licenses, Terms and Conditions, player complaints, support, and limits. They used these key points to score this casino from safe and secure to a possible scam.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. BetCruise Casino has Low Safety Index of 3.6, indicating a bad performance in terms of fairness and safety based on our evaluation criteria. Proceed with reading our BetCruise Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index of BetCruise Casino – Is it fair and safe?

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of BetCruise Casino, we read and assessed Terms and Conditions of BetCruise Casino in-depth. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

Based on our estimates or gathered data, BetCruise Casino is one of smaller online casinos. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find BetCruise Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All in all, when combined with other factors that come into play in our review, BetCruise Casino has landed a Low Safety Index of 3.6. We urge players to refrain from using this casino and search for one with a higher Safety Index instead.

BetCruise Casino T&Cs

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of BetCruise Casino during our review.

Player complaints related to BetCruise Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 933 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of BetCruise Casino

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 1 player review of BetCruise Casino so far, and the score is only determined after a casino has accumulated at least 5 reviews. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

BetCruise Casino company information and licenses

BetCruise Casino belongs to Gamesys N.V., Cybertel LLC and Gamecode Ltd. and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.

BetCruise Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Authority.

About payment methods and win and withdrawal limits

BetCruise Casino accepts 6 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
Unlimited in EUR EUR 20,000 daily net win limit
Unlimited in USD
Unlimited in GBP
Unlimited in SEK
Unlimited in CAD
Unlimited in AUD
Unlimited in BRL
Unlimited in CHF
Unlimited in CNY
Unlimited in INR
Unlimited in JPY
Unlimited in MXN
Unlimited in TRY
Unlimited in ZAR
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at BetCruise Casino.

Language Website Customer support Live chat
English Yes Yes No
Spanish Yes No No
Portuguese Yes No No
Russian Yes No No
German Yes No No
Swedish Yes No No
Italian Yes No No
Bulgarian Yes No No
Czech Yes No No
Greek Yes No No
Serbian Yes No No
Ukrainian Yes No No
French Yes No No
Turkish Yes No No
Chinese Yes No No
Norwegian Yes No No
Latvian Yes No No
Polish Yes No No
Dutch Yes No No
Hebrew Yes No No
Lithuanian Yes No No
Persian Yes No No

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at BetCruise Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of BetCruise Casino to be average.

Slots and casino games at BetCruise Casino

You can play these types of games at BetCruise Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games.

Titles supplied by 29 casino game providers are available. This includes NetEnt, Nolimit City, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Betsoft Gaming, iSoftBet, Playson, ELK Studios, Ezugi, GameArt, Endorphina, Wazdan, PariPlay, Habanero, Red Rake Gaming, 1X2 Gaming, MrSlotty, OMI Gaming, Genii, MultiSlot, MGA, Vision Casino, Spadegaming, Slot Builder, Fashion TV Gaming, Creed Roomz, Patagonia, Bet Construct.

BetCruise Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 2 bonuses from BetCruise Casino:

  • 125% up to $400
  • 75% up to $300

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Owner Gamesys N.V., Cybertel LLC and Gamecode Ltd.
  • Established 2007
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetCruise Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very bad
Total complaints: 1
Last updatedLast updated
  • Opened 0
  • Unresolved 1
  • Resolved 0
  • Rejected 0
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Negative
    Last updatedLast updated
    • Low win limit: €20,000 / day (net win)

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    Important
    Important: Win limit of €20,000 per day This casino has a win limit rule. You will not be able to win more than €20,000 per day.
    Complaints about BetCruise Casino
    Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
    Submit a complaint

    User reviews of BetCruise Casino

    This is a place to share experience with BetCruise Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 1 user

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 4 years ago
    When I made my first withdrawal, after delay and no email, I checked and I was blocked. Since then they don't answer my emails or messages, there's no chat. In my evaluation so far is that I was Furtado in almost 2000 Reais.
    • Depositing was quick.
    • They're taking my money
    • There's no way to talk to them.

    BetCruise Casino discussion

    Discuss anything related to BetCruise Casino with other players, share your opinion, or get answers to your questions.

    Casino Guru
    We want players to understand gambling.
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