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All39,111Opened973Unresolved5,062Resolved12,312Rejected20,764
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Our verdict Unjustified complaint

Gslot Casino - Player’s bonus has not been fully activated.

Closed Submitted: 29 Nov 2020
Disputed amount: €20
Safety Index:Above average
Our verdict Player stopped responding

Vesper Casino - Player’s attempts to close her account have been overlooked.

Closed Submitted: 28 Nov 2020
Disputed amount: ??
Safety Index:Low
Our verdict Player stopped responding

Yukon Gold Casino - Player couldn’t deposit with her preferred payment method.

Closed Submitted: 28 Nov 2020
Disputed amount: C$40
Safety Index:Very high
Our verdict Case closed

Casino Alpha - Player’s struggling to withdraw their winnings.

Resolved Submitted: 28 Nov 2020
Disputed amount: €12.6
Safety Index:Above average
Our verdict Other

Timberazo Casino - Player’s winnings from sports betting have been declined.

Closed Submitted: 28 Nov 2020
Disputed amount: ??
Safety Index:Below average
Our verdict Case closed

Thebes Casino - Player’s withdrawal has been rejected.

Resolved Submitted: 28 Nov 2020
Disputed amount: A$545
Safety Index:Below average
Our verdict No reaction

Casino Venetian - Player’s withdrawals have been delayed.

Unresolved Submitted: 27 Nov 2020
Black points: 151
Disputed amount: €410
Safety Index:Low
Our verdict Player stopped responding

Box 24 Casino - Player’s winnings have been canceled.

Closed Submitted: 27 Nov 2020
Disputed amount: R7,000
Safety Index:Low
Our verdict Player stopped responding

Slotshall Casino - Player’s withdrawal has been delayed.

Closed Submitted: 27 Nov 2020
Disputed amount: R28,000
Safety Index:Above average
Our verdict Failed self-exclusion

BABIBET Casino - Player’s request for self-exclusion has been ignored.

Unresolved Submitted: 27 Nov 2020
Black points: 357
Disputed amount: €1,500
Safety Index:Very low
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