HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,129Opened951Unresolved5,069Resolved12,321Rejected20,788
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

DLX Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 03 Jan 2021
Disputed amount: €525
Safety Index:Below average
Our verdict Other

Dozenspins Casino - Player’s account has been closed.

Closed Submitted: 02 Jan 2021
Disputed amount: €212
Safety Index:Very high
Our verdict Case closed

V.Vegas Casino - Player’s struggling to verify his account.

Resolved Submitted: 02 Jan 2021
Disputed amount: 220 R$
Safety Index:Very high
Our verdict Other

Fruity Chance Casino - Player’s highly dissatisfied with the withdrawal process.

Closed Submitted: 02 Jan 2021
Disputed amount: €1,200
Safety Index:Low
Our verdict Case closed

7BitCasino - Player’s struggling to complete the account verification.

Resolved Submitted: 02 Jan 2021
Disputed amount: C$1,054
Safety Index:Very high
Our verdict Case closed

Casino Lab - Player’s withdrawal has been delayed.

Resolved Submitted: 02 Jan 2021
Disputed amount: £1,258
Safety Index:Very low
Our verdict Player stopped responding

Coduca88 Casino - Player’s experiencing some problems.

Closed Submitted: 02 Jan 2021
Disputed amount: ??
Safety Index:Fresh casino
Our verdict Player stopped responding

Slot10 Casino - Player’s account has been blocked.

Closed Submitted: 02 Jan 2021
Disputed amount: €20
Safety Index:Very low
Our verdict Case closed

Power Casino - Player has problems with verifying her identity.

Resolved Submitted: 02 Jan 2021
Disputed amount: 9,000 Kč
Safety Index:Very low
Our verdict Insufficient evidence from player

House Of Pokies Casino - Player’s bonus winnings have been confiscated.

Closed Submitted: 02 Jan 2021
Disputed amount: A$115,000
Safety Index:Very low
Show more complaints (+10)
Showing 36,791 - 36,800 of 39,129 complaints
1...3,679 3,680 3,681...3,913
Go to pageof 3,913 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.