HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,048Opened906Unresolved5,349Resolved12,909Rejected21,884
Active filters: Casino:
Clear all filters
Sort
Our verdict Sin from the past

LiliBet Casino - Player’s Deposit bonus winnings have been voided.

Unresolved Submitted: 17 Jan 2022
Disputed amount: €1,270
Safety Index 8.7 High
Our verdict Case closed

V.Vegas Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 17 Jan 2022
Disputed amount: €1,900
Safety Index 9.8 Very high
Our verdict No reaction policy

CasinoWin.bet - Player’s withdrawal has been delayed for months.

Unresolved Submitted: 17 Jan 2022
Black points: 41
Disputed amount: €250
Safety Index 2.9 Very low
Our verdict Player stopped responding

Snai Casino - Player’s account has been blocked.

Closed Submitted: 17 Jan 2022
Disputed amount: €1
Safety Index 7.6 Above average
Our verdict Case closed

Raptor Casino - Player’s experiencing difficulties withdrawing his winnings.

Resolved Submitted: 17 Jan 2022
Disputed amount: €1,800
Safety Index 8.8 High
Our verdict Unjustified complaint

Bbet Casino - Player complains that he didn’t win anything.

Closed Submitted: 17 Jan 2022
Disputed amount: €10
Safety Index 8.2 High
Our verdict Unjustified complaint

Casino Oasis - Player's struggling to withdraw their bonus funds.

Closed Submitted: 16 Jan 2022
Disputed amount: €123.15
Safety Index 7.3 Above average
Our verdict Player stopped responding

Bizzo Casino - Player’s struggling to complete the account verification.

Closed Submitted: 16 Jan 2022
Disputed amount: €70
Safety Index 7.5 Above average
Our verdict No reaction policy

24CasinoBet - Player’s withdrawal has been delayed.

Unresolved Submitted: 16 Jan 2022
Black points: 87
Disputed amount: €1,000
Safety Index 2.7 Very low
Our verdict Justified complaint

BetOriginal Casino - Player has been accused of playing a restricted game.

Unresolved Submitted: 16 Jan 2022
Black points: 3,925
Disputed amount: €8,590
Safety Index 4.8 Low
Show more complaints (+10)
Showing 36,181 - 36,190 of 41,048 complaints
1...3,618 3,619 3,620...4,105
Go to pageof 4,105 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.