Europa Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Based on our evaluation methodology, Europa Casino scored a Very high Safety Index of 9.6, which means it is one of the best online casinos on the web in terms of player safety and fairness. Continue reading our Europa Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index – Europa Casino fairness and safety
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Europa Casino, we thoroughly read and reviewed the Terms and Conditions of Europa Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based upon our estimates and collected information, we consider Europa Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature Europa Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
In our comprehensive review of all relevant aspects, Europa Casino has attained a Very high Safety Index of 9.6. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a fantastic choice.
Note: Europa Casino is linked to 6 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Europa Casino.
Terms and Conditions of Europa Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of Europa Casino during our review.
Player complaints regarding Europa Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 0 black points in total.
User feedback and reviews of Europa Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
The user satisfaction feedback of Europa Casino shared by 23 users has resulted in a Good User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
Europa Casino is owned by Universe Entertainment Services Malta Limited, and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.
Europa Casino is licensed by Malta Gaming Authority in Malta.
Payment options, withdrawal limits and win limits
Europa Casino supports 56 deposit methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Giropay, SOFORT Überweisung, Pay Retailers, InstaDebit, QiWi, Trustly, Boleto Bancario, Neosurf, Bitcoin (BTC), AstroPay, Envoy, iDebit, Transferencia bancaria local, Bank transfer, Santander, Easy EFT, Instant Bank Transfer, PAGOFACIL, Banco BCI, Banco BICE, Banco Estado, Banco de Chile, Banco do Brasil, Bradesco, Caixa, Banco de Crédito BCP , Banco Falabella, CrediChile, Instant Payments by Citadel, Interac, FNB, absa, Klarna, Itaú, JCB, flykk®, MuchBetter, Indian Net Banking, Pago Efectivo, Rapid Transfer, Banco security, RuPay, Rapipago, Redpagos, WebPay, Ethereum (ETH), SafetyPay, Servipag, UPI, Interac e-Transfer.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 20,000 per month
EUR 500,000 per spin
USD 500,000 per spin
SEK 5,000,000 per spin
CAD 500,000 per spin
CHF 500,000 per spin
RUB 15,000,000 per spin
ZAR 5,000,000 per spin
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Europa Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
Russian
Japanese
German
French
Arabic
Thai
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Europa Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Europa Casino as average.
Casino games and slots available at Europa Casino
Players can enjoy these types of casino games at Europa Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 17 game providers are available. This includes Playtech, Apricot (Microgaming), Blueprint Gaming, Pragmatic Play, Quickspin, Betsoft Gaming, iSoftBet, Eyecon, PariPlay, Habanero, Spinomenal, Leander Games, 1X2 Gaming, Booming Games, Inspired Gaming, Skywind Group, Ruby Play.
Bonuses and codes offered by Europa Casino
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 4 bonuses offered by Europa Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Take a look at our designated Europa Casino bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by Europa Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(23)
User reviews of Europa Casino
This is a place to share experience with Europa Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
The website is not attractive at all, it seems too simple for what they are trying to offer, there are some attractive games with decent rewards, but they could have a more dynamic website, they have the possibility to grow but it seems that they have neglected a bit the image of the site and how they interact with customers.
El sitio web no es nada atractivo, parece demasiado simple para lo que tratan de ofercer, hay algunos juegos tractivos y con recompensas decentes, pero podrian tener un sitio web mas dinamico, tienen posibilidad de crecer pero parace que han descuidado un poco la imagen del sitio y como interactuan con los clientes
The games are entertaining and some give good rewards.
Los juegos son entretenidos y algunos dan buenas recompensas
Old and unattractive website
Sitio web viejo y nada atractivo
It does not have real-time support, which delays response times.
No tiene soporte en tiempo real lo cual demora los tiempos de respuestas
This is such a lovely Casino, they have fun games and the payment system is really easy too. The customer support is not bad at all, there is always room for improvement but I am happy with the service.
Realy bad experience to this casino I deposit 10 dollar for testing game, some are realy great, They give me 10$ bonus wich is great, I Win little bit, but every win or bet you placed are convert to bonus cash !!! Wich bonus cash are highly restricted, and only little number of game accept bonus cash, it is soooo bad, if you planned to Play to this casino, dont take any bonus !!!
UPDATE: After 1 more try my luck has turned a corner with Europa. Have raised my review to 4 and following my first withdrawal will raise it to a 5. Did have an unusually long losing streak but that appears to have passed! Will update again soon.
If you put your money in a heap and set it on fire, you’ll get a bigger return than anything you’ll get from this place. Maybe it was okay once upon a time but the RTP now is scam-level. DO NOT waste your money here. I spent a couple of thousand dollars and didn’t get a single decent return - EVER. This never happens at places like Hyper, Sky City or 888. Trust me - you can tell the difference between a fair casino and places like this - after $2,000 it’s VERY clear.
This site has a lot of decent and solid games and it's selection, plus you are given that it comes with well known vendors and providers as well. Also it's good that they have multiple payment options, Mobile friendly which is a must in my opinion and one factor that I really appreciate is the live chat which covers a 24/7 live chat and is multi lingual at the same time.
They don't admit to software bugs or misconfigurations. In the game called Roman Power, the display amount of Japan yen is 1/100. (I don't know if other currencies or others are doing the same.) I had 10000JPY. I played once without changing the bet amount. Then the credits went to zero. The bet amount displayed on the screen is 100JPY. It is not possible for me to change my bet amount by mistake. This is because the maximum bet amount of Japan yen is 5000JPY. I'm emailing them right now and they don't seem to be admitting any mistakes. It is a big mistake to make this fake casino ★9.5
9/10postscript In the end they said it was a specification. They said the bet would be settled because the RNG had successfully drawn the lottery. It seems that the bet amount is not related to the will of the customer. I didn't bet 10,000 yen by mistake、、、 but on the game screen, the bet amount was 100 yen, but I was forced to spend 10,000 yen per game.
When betting on the game with Japan yen, the minimum bet amount is 2000 yen. (About $15?) However, on the game screen, it is displayed as 20 yen. The maximum bet amount at Japan yen is 5000 yen. However, you will have lost 500,000 yen from your wallet. If you want to place a big bet on a slot, give it a try. However, casinos may refuse withdrawals due to software bugs. Be careful、、、
Here you can choose a game for every taste. But the big drawback is that you will wait a very long time for a response in the chat. In addition, they themselves claim that their payouts are among the fastest, but this is not true. Actually it takes more than 48 hours.
Last weekend I was looking for a casino that I did not know to try a bonus and I decided to play in one that Guru recommended me, I entered this one without any type of FE and I deposited 100 usd for the 100% bonus, like never after 2 hours playing I managed to make more than 4,000 usd (I had a monster Blackjack streak) and managed to unlock the bonus, so I made the withdrawal, they asked me for data to validate my account and it took about 24 hours, while it took about 4 business days in paying me the withdrawal, but the 4,000 usd arrived in my skrill account without any problem. For the same reason I recommend it, first for the cordiality of its support that at all times guided me to collect my prize without problems and second for the confidence when paying, in other casinos that I have won good prizes entering with 100, it takes weeks to pay and if they do, they divide it into many.
El fin de semana pasado estuve buscando alguno casino que no conociera para probar un bono y decidí jugar en algún que me recomendara Guru, entre a este sin ningún tipo de FE y deposite 100 usd por el bono de 100%, como nunca después de 2 horas jugando logre hacer mas de 4.000 usd (tuve una racha de Blackjack monstruosa) y logre desbloquear el bono, así que hice el retiro, me pidieron datos para validar mi cuenta y se demoraron aprox 24 horas, mientras que se demoraron unos 4 días hábiles en pagarme el retiro, pero llegaron sin ningún tipo de problema los 4.000 usd a mi cuenta de skrill . Por lo mismo lo recomiendo, primero por lo cordial de su soporte que en todo momento me guiaron para cobrar mi premio sin problemas y segundo por la confianza al momento de pagar, en otros casinos que he ganado buenos premios entrando con 100, se demoran semanas en pagar y si lo hacen el pago te lo dividen en muchos.
Quality chat support
Soporte de calidad en chat
Easy to get bonuses (can be used in live casino)
Bonos fáciles de conseguir (Se pueden usar en casino en vivo)
Playtech Live Casino (my favorite)
Casino en vivo Playtech (mi favorito)
friendly lobby
Lobby amigable
Does not have as many machines as other larger casinos
No tiene tantas maquinas como otros casinos mas grandes
The support is not 24/7 and it was not in my Spanish language
El soporte no es 24/7 y no estaba en mi idioma Español
At first I was skeptical about this casino....I managed to win a few hundred and thought I'd just try to withdraw to see for myself if they were legit, which they were... After a semi lengthy verification process. since my withdraw I haven't had any luck at all but overall I'd recommend.
Need to improve: 1) withdrawal s taken so much of time, 2)need to improve customer servers.. Taken long time each query
Safety Index explained
Safety Index of Europa Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Europa Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.6/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.8
Winner Casino MX has a Safety Index of 5.8, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.8
Winner Casino MX has a Safety Index of 5.8, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.8
Winner Casino MX has a Safety Index of 5.8, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.8
Winner Casino MX has a Safety Index of 5.8, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.8
Winner Casino MX has a Safety Index of 5.8, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Submitted:
11 Aug 2020
Complaints about related Magic Red Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
