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Case closed Our verdict

Unjustified complaint

Disputed amount: €300

BlackDiamondCasino - Player’s account has been blocked.

BlackDiamondCasino
Safety Index:Low Submitted: 14 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €5

ScratchMania Casino - Player’s account has been blocked.

ScratchMania Casino
Safety Index:Below average Submitted: 14 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €5,000

EuroBets Casino - Player’s several requests to close account have been overlooked.

EuroBets Casino
Safety Index:Low Submitted: 14 May 2020
Resolved Our verdict

Case closed

Disputed amount: A$3,400

Kaulana Casino - Player’s withdrawal has been delayed.

Kaulana Casino
Safety Index:Very low Submitted: 14 May 2020
Unresolved Our verdict

Failed self-exclusion

Black points: 66
Disputed amount: €204

22bet Casino - Player succeeded in opening new account after the old one has been closed as per player’s request.

22bet Casino
Safety Index:Below average Submitted: 14 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €991

BETWINNER Casino - Player’s struggling to withdraw his winnings.

BETWINNER Casino
Safety Index:Below average Submitted: 14 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $70

Casoo Casino - Player’s struggling to receive his winnings.

Casoo Casino
Safety Index:High Submitted: 14 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €1,000

Craze Play Casino - Player has been accused of playing restricted games and winnings were confiscated.

Craze Play Casino
Safety Index:High Submitted: 14 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €500

Rabona Casino - Player has been accused of opening multiple accounts.

Rabona Casino
Safety Index:Very high Submitted: 14 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €965

Gratorama Casino - Player’s struggling to withdraw her winnings.

Gratorama Casino
Safety Index:Below average Submitted: 14 May 2020
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