HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44515Opened942Not solved5576Solved12558Rejected25439
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: £195

Jazzy Spins Casino - Player’s account has been blocked.

Jazzy Spins Casino
Safety Index:Above average Submitted: 23 Nov 2021
Case closed Our verdict

Player stopped responding

Disputed amount: 92,985.08 kr

Kim Vegas Casino - Player´s account has been blocked.

Kim Vegas Casino
Safety Index:Below average Submitted: 23 Nov 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: $11,000

Uptown Aces Casino - Player’s bonus winnings have been voided.

Uptown Aces Casino
Safety Index:Below average Submitted: 23 Nov 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €100

Bongo Casino - Player complains that she didn’t receive cashback bonus.

Bongo Casino
Safety Index:High Submitted: 23 Nov 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €340

Da Vinci's Casino - Player’s bonus winnings have been confiscated.

Da Vinci's Casino
Safety Index:Above average Submitted: 23 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: €160

BitStarz Casino - Player's account has been blocked.

BitStarz Casino
Safety Index:Very high Submitted: 23 Nov 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €1,300

Gslot Casino - Player’s winnings have been confiscated due to deposit sent from 3rd party payment method.

Gslot Casino
Safety Index:High Submitted: 23 Nov 2021
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Rocket Casino - Player’s complaining about not receiving a bonus.

Rocket Casino
Safety Index:High Submitted: 23 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: €3,250

Betroom 24 Casino - Player’s bonus winnings have been voided.

Betroom 24 Casino
Safety Index:High Submitted: 23 Nov 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €140

IceBet Casino - Player’s withdrawal has not been accepted.

IceBet Casino
Safety Index:Very high Submitted: 23 Nov 2021
Show more complaints (+10)
Showing 34,821 - 34,830 of 44,515 complaints
1...3482 3483 3484...4452
Go to pageof 4,452 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news