HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44475Opened968Not solved5562Solved12543Rejected25402
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: €9,000

Scatters Casino - Player’s account has been blocked.

Scatters Casino
Safety Index:High Submitted: 30 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: €1,000

Bet7 Casino - Player’s struggling to withdraw his winnings.

Bet7 Casino
Safety Index:Low Submitted: 30 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: €4,000

Wild Pharao Casino - Player’s withdrawal has been delayed.

Wild Pharao Casino
Safety Index:Very low Submitted: 30 Nov 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €325

Rolletto Casino - Player cannot request a withdrawal.

Rolletto Casino
Safety Index:High Submitted: 29 Nov 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €400

ZetCasino - Winnings haven’t been credited to player’s account.

ZetCasino
Safety Index:Very high Submitted: 29 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 225
Disputed amount: €1,045

Cherry Fiesta Casino - Player’s winnings have been cancelled.

Cherry Fiesta Casino
Safety Index:Very low Submitted: 29 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: €5,900

Scatters Casino - Player is struggling to withdraw winnings.

Scatters Casino
Safety Index:High Submitted: 29 Nov 2021
Unresolved Our verdict

Insufficient evidence from casino

Black points: 4546
Disputed amount: €5,000

Cashalot Casino - Player’s account has been closed.

Cashalot Casino
Safety Index:Very low Submitted: 29 Nov 2021
Case closed Our verdict

Player stopped responding

Disputed amount: $20

Bingo Billy Casino - Player’s experiencing technical problems.

Bingo Billy Casino
Safety Index:Very low Submitted: 29 Nov 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €600

iWild Casino - Player is struggling to verify his account.

iWild Casino
Safety Index:Very high Submitted: 29 Nov 2021
Show more complaints (+10)
Showing 34,681 - 34,690 of 44,475 complaints
1...3468 3469 3470...4448
Go to pageof 4,448 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news