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Play Regal Casino review

Name: Play Regal Casino review
Item: Play Regal Casino
Rating: 1.5

1.5/10Safety Index Very low by Casino Guru

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Warnings (1)

Important (2)

Visit Casino

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Payment methods

Show all (21)

Withdrawal limits

per week

$500

Owner Logic Online Corp, B.V.

Established 2021

Estimated annual revenues

> $1,000,000

Licensing Authorities

Curaçao (CEG) (fake)

OverviewBonusesUser reviews0Safety Index explainedDiscussion3Payment methods21

Warning:Unfair maximum win rule based on the total amount of deposits

This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).

Important: Very low withdrawal limit This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.

Play Regal Casino Review

Our independent casino review team has taken a detailed look at Play Regal Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Play Regal Casino has a Very low Safety Index of 1.5, demonstrating a significant deficiency in terms of fairness and safety as per our methodology. Carry on reading our Play Regal Casino review to make an informed decision whether or not this casino is the right fit for you.

Fairness and safety of Play Regal Casino

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Play Regal Casino Terms and Conditions as part of our review of Play Regal Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.

According to our approximate calculation or collected information, Play Regal Casino is a very large online casino. Considering its size, this casino has a high sum of disputed winnings in complaints from players. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

We did not find Play Regal Casino on any relevant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

Taking into account all factors in our review, Play Regal Casino has scored a Safety Index of 1.5, representing a Very low value. We firmly advise players to avoid this casino and explore alternatives with a higher Safety Index.

Note: To the best of our knowledge, Play Regal Casino is associated with 3 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Play Regal Casino. They had a negative effect.

Play Regal Casino T&Cs

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Play Regal Casino to be unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Play Regal Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 0 complaints directly about this casino in our database, as well as 34 complaints about other casinos related to it. Because of these complaints, we've given this casino 55,353 black points in total, out of which 55,353 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Play Regal Casino

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

However, there are no user reviews available for Play Regal Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Play Regal Casino company information and licenses

Play Regal Casino belongs to Logic Online Corp, B.V. and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

Play Regal Casino has a gambling license in Curaçao. Their license was granted by Curaçao eGaming.

About payment methods and win and withdrawal limits

Play Regal Casino accepts 21 payment options. This includes: Payz (ecoPayz) , VISA, Mastercard, Maestro, Neosurf, Bitcoin (BTC), Wire-transfer, Flexepin, USD Coin (USDC), Binance Pay, CashtoCode, Interac, CryptoPay, Cashlib, Jeton Cash, Jeton, Litecoin (LTC), Ethereum (ETH), Dai (DAI), Tether (USDT), Bitcoin Cash (BCH).

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits	Win limits
EUR 500 per week	No win limit
USD 500 per week
CAD 500 per week

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Play Regal Casino.

Language	Website	Customer support	Live chat
English
Spanish
Portuguese
German
Italian
French

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Play Regal Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Play Regal Casino has a good customer support based on the responses we have received during our testing.

Play Regal Casino slots and casino games

You can play these types of games at Play Regal Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 31 casino game providers are available. This includes Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Endorphina, Spinomenal, Booming Games, Jelly, Gaming Corps, Gamebeat, Platipus, Wizard games, Lucky Streak, Ready Play Gaming, Caleta Gaming, Bulletproof Games, Reflex Gaming, AvatarUX, Peter & Sons, Retro Gaming, Spribe, Arcadem, Kalamba Games, Popiplay, Apparat Gaming, Reevo, Mascot Gaming, Triple Cherry, Onlyplay, 4ThePlayer, Hacksaw Gaming, PGsoft (Pocket Games Soft).

Bonuses and codes offered by Play Regal Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 3 bonuses from Play Regal Casino based on the data from our database.

Note: Visit our separate page on Play Regal Casino bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (21)

Withdrawal limits

per week

$500

Games

Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

No craps

Keno

No scratch cards

No eSports betting

Crash games

Language options

English website

All languages (6)

English customer support

All languages (6)

English live chat

All languages (6)

Game providers

Show all (31)

Casino screenshots

Positives

Good selection of games
Deposits by cryptocurrencies are accepted

Negatives

Limited responsible gaming options
Live chat support is not available 24/7
Minimum withdrawal is €100
Very low monthly withdrawal limit
Not all game providers are available for all countries

Author: Mária Buvalová Last updated: 18 Aug 2025 Anything incorrect or missing? Let me know

Play Regal Casino bonuses

Browse all bonuses offered by Play Regal Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Play Regal Casino

This is a place to share experience with Play Regal Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough data

Rated by 0 users

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Safety Index of Play Regal Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Play Regal Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low1.5/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

High value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Warning:Unfair maximum win rule based on the total amount of deposits

Unfair terms and conditions

Max win based on deposits
T&C copied from the casino's website (in English):
Read less
Read more
Casino voids gaming account balances after less than one year of account inactivity
T&C copied from the casino's website (in English):
Read less
Read more
Policy that may unfairly affect many players
T&C copied from the casino's website (in English):
Read less
Read more

Other factors

Operates with a fake license
Low withdrawal limit: €500 / week

Complaints about Play Regal Casino and related casinos

(9)

9All0Opened0Unresolved1Resolved8Rejected

Complaints directly about Play Regal Casino

Our verdict Unjustified complaint

Player’s self-exclusion request was ignored.

The player from Spain filed a complaint against Play Regal for not implementing her requests for a two-year self-exclusion, which led to her continued exposure to gambling. Despite multiple requests and clear communication of her intent to quit, the casino only provided temporary closures, resulting in emotional distress and a lack of protection. She requested refunds for deposits made after her exclusion requests and a definitive closure of her account without reactivation. The Complaints Team acknowledged the player's concerns but concluded that due to her refusal to submit a new self-exclusion request as suggested, the complaint was closed, emphasizing the need for active cooperation to mediate effectively.

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Closed Submitted: 17 Nov 2025

Disputed amount: €5,000

Our verdict Other

Player's account closure request is ignored.

The player from Sweden had been trying to close her account at Playregal Casino due to gambling problems but faced difficulties in getting a response since her initial request on April 14. Despite expressing her concerns about her gambling habits, she continued to receive bonuses and was frustrated that her account closure hadn't been acted upon and her complaints remained unanswered. The Complaints Team concluded that without further evidence of her communications with the casino regarding her gambling issues, the complaint could not proceed and would be closed.

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Closed Submitted: 22 Jul 2025

Disputed amount: 50,000 kr

Our verdict Player stopped responding

Player's winnings have been confiscated.

The player from the United Kingdom had won 10,000 but faced a withdrawal limit of 1,000 due to having only deposited 100 in the account. She had been unaware of the casino's terms and conditions regarding withdrawals. The Complaints Team had attempted to assist her by requesting further information and extending the response time, but the player did not reply. As a result, the complaint was rejected.

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Closed Submitted: 26 Jan 2025

Disputed amount: £10,000

Our verdict Player stopped responding

Player faces delayed withdrawals and account upgrade requirements.

The player from Ireland had deposited around €650 and won €1750 but faced restrictions due to the casino's withdrawal limit. Despite betting significantly with €1250 still in his account, the player had to upgrade his account by making more deposits to access higher withdrawal amounts, which led to potential delays in receiving his funds. The issue remained unresolved as the player did not respond to the Complaints Team's inquiries, resulting in the rejection of the complaint.

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Closed Submitted: 12 Nov 2024

Disputed amount: €1,500

Our verdict Player stopped responding

Player's withdrawal is delayed due to account issues.

The player from Spain faced issues withdrawing funds due to mismatched account information that prevented updates, despite the approval of documents. The Complaints Team attempted to gather more information by requesting clarification on document discrepancies and the use of a card. However, the player did not respond to the inquiries, which led to the rejection of the complaint due to a lack of information for further investigation.

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Closed Submitted: 03 Nov 2024

Disputed amount: €174

Our verdict Case closed

Player's struggling with the withdrawal of his winnings.

The player from Spain is experiencing difficulties withdrawing his winnings. After a short time, the player contacted us and stated that they had reached an agreement with the casino, so the complaint was closed as 'resolved'. The player requested that the complaint be reopened, as their withdrawal limit had been reduced. After a short period of time, the casino increased the player's limits and the matter was considered resolved.

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Resolved Submitted: 20 Apr 2023

Disputed amount: €9,000

Our verdict Player stopped responding

The player's winnings were capped.

The player's winnings were capped for unknown reason. The complaint was closed as the player stopped responding.

Closed Submitted: 29 Dec 2022

Disputed amount: €2,900

Our verdict Player stopped responding

Player’s winnings have been reduced.

The player from Germany had her winnings capped without further explanation. We rejected the complaint because the player didn't respond to our messages and questions.

Closed Submitted: 15 Dec 2022

Disputed amount: €8,000

Our verdict Player stopped responding

Player believes that their withdrawal has been delayed.

The player from Spain has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

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Closed Submitted: 31 Aug 2022

Disputed amount: €100