HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,836Opened913Unresolved5,308Resolved12,823Rejected21,792
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Bizzo Casino - Player's withdrawal was canceled.

Closed Submitted: 14 Jun 2022
Disputed amount: €1,922
Safety Index 7.5 Above average
Our verdict Case closed

LiliBet Casino - Player’s struggling to complete account verification.

Resolved Submitted: 14 Jun 2022
Disputed amount: €687
Safety Index 8.7 High
Our verdict Player stopped responding

Silverplay Casino - Player’s struggling to complete account verification.

Closed Submitted: 14 Jun 2022
Disputed amount: €350
Safety Index 5.4 Below average
Our verdict Player stopped responding

HappiStar Casino - Player's not able to withdraw his winnings.

Closed Submitted: 14 Jun 2022
Disputed amount: 17,800 INR
Safety Index 6.4 Below average
Our verdict Insufficient evidence from casino

Zodiacbet Casino - Player’s account was blocked and audited.

Unresolved Submitted: 14 Jun 2022
Black points: 33,156
Disputed amount: €53,000
Safety Index 0.4 Very low
Our verdict Player stopped responding

1win Casino - The player's deposit was not credited.

Closed Submitted: 14 Jun 2022
Disputed amount: 10,000 ₦
Safety Index 8.3 High
Our verdict Player stopped responding

Buumi Casino - The player struggles to withdraw his winnings.

Closed Submitted: 14 Jun 2022
Disputed amount: €70
Safety Index 8.5 High
Our verdict No reaction policy

BetWorld247 Casino - The player's withdrawal was delayed.

Unresolved Submitted: 14 Jun 2022
Black points: 25
Disputed amount: €20
Safety Index 2.9 Very low
Our verdict Player stopped responding

1win Casino - The player's account got blocked.

Closed Submitted: 14 Jun 2022
Disputed amount: €470
Safety Index 8.3 High
Our verdict Other

Dazard Casino - The player was allowed to play at a casino after apparently being blocked

Closed Submitted: 14 Jun 2022
Disputed amount: 5,000 CHF
Safety Index 8.6 High
Show more complaints (+10)
Showing 34,271 - 34,280 of 40,836 complaints
1...3,427 3,428 3,429...4,084
Go to pageof 4,084 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.