HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44364Opened912Not solved5560Solved12523Rejected25369
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: A$2,000

SpinBounty Casino - The player accused the casino of using his personal details.

SpinBounty Casino
Safety Index:Very low Submitted: 18 Feb 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 231
Disputed amount: €1,500

4 Crowns Casino - The player's withdrawal is delayed.

4 Crowns Casino
Safety Index:Very low Submitted: 18 Feb 2022
Resolved Our verdict

Case closed

Disputed amount: €1,400

Hypersino Casino - The player's withdrawal is delayed.

Hypersino Casino
Safety Index:Below average Submitted: 18 Feb 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 109
Disputed amount: €1,400

Ares Casino - The player's withdrawal is delayed.

Ares Casino
Safety Index:Very low Submitted: 18 Feb 2022
Case closed Our verdict

Player stopped responding

Disputed amount: 550 R$

LuckyBird Casino - Player’s struggling to deposit funds.

LuckyBird Casino
Safety Index:Low Submitted: 18 Feb 2022
Case closed Our verdict

Player stopped responding

Disputed amount: €1,000

National Casino - Player’s struggling to complete the account verification.

National Casino
Safety Index:Above average Submitted: 18 Feb 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 53
Disputed amount: €500

Ocean Breeze Casino - Player’s withdrawal has been delayed.

Ocean Breeze Casino
Safety Index:Very low Submitted: 17 Feb 2022
Case closed Our verdict

Player stopped responding

Disputed amount: A$450

House Of Pokies Casino - Player has been accused of chargeback.

House Of Pokies Casino
Safety Index:Low Submitted: 17 Feb 2022
Case closed Our verdict

Other

Disputed amount: €3,000.17

Cashalot Casino - Player’s withdrawal has been delayed.

Cashalot Casino
Safety Index:Very low Submitted: 17 Feb 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 94
Disputed amount: £250

OlympusPlay Casino - Player’s withdrawal has been delayed.

OlympusPlay Casino
Safety Index:Very low Submitted: 17 Feb 2022
Show more complaints (+10)
Showing 32,851 - 32,860 of 44,364 complaints
1...3285 3286 3287...4437
Go to pageof 4,437 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news