HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42897Opened834Not solved5415Solved12151Rejected24497
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: Ł57

FortuneJack Casino - Player’s attempt to close their account has been overlooked.

FortuneJack Casino
Safety Index:High Submitted: 26 Jan 2022
Resolved Our verdict

Case closed

Disputed amount: €100

Trada Casino - Player’s struggling to withdraw their winnings.

Trada Casino
Safety Index:Very high Submitted: 26 Jan 2022
Resolved Our verdict

Case closed

Disputed amount: €1,000

Wild Pharao Casino - Player’s withdrawal has been delayed.

Wild Pharao Casino
Safety Index:Very low Submitted: 26 Jan 2022
Resolved Our verdict

Generous casino

Disputed amount: €62

Ultra Casino - Player is displeased with deposit fees.

Ultra Casino
Safety Index:Very high Submitted: 26 Jan 2022
Case closed Our verdict

Player stopped responding

Disputed amount: €2,000

Wild Pharao Casino - Player’s withdrawal has been delayed.

Wild Pharao Casino
Safety Index:Very low Submitted: 26 Jan 2022
Case closed Our verdict

Player stopped responding

Disputed amount: €10

MyStake Casino - Player’s deposit has never been credited to his account.

MyStake Casino
Safety Index:High Submitted: 26 Jan 2022
Resolved Our verdict

Case closed

Disputed amount: €1,550

Wild Pharao Casino - Player’s withdrawal has been delayed.

Wild Pharao Casino
Safety Index:Very low Submitted: 26 Jan 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 666
Disputed amount: €5,000

PlayFast Casino - Player’s struggling to complete KYC verification.

PlayFast Casino
Safety Index:Very low Submitted: 26 Jan 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 139
Disputed amount: £1,200

Maximal Wins Casino - Player’s withdrawal has been delayed.

Maximal Wins Casino
Safety Index:Very low Submitted: 26 Jan 2022
Case closed Our verdict

Unjustified complaint

Disputed amount: €2,375

Slotozen Casino - Player’s winnings from a bonus were capped.

Slotozen Casino
Safety Index:High Submitted: 26 Jan 2022
Show more complaints (+10)
Showing 31,921 - 31,930 of 42,897 complaints
1...3192 3193 3194...4290
Go to pageof 4,290 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news