HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42998Opened819Not solved5420Solved12192Rejected24567
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, good regulator

Black points: 33
Disputed amount: €500

Woopwin Casino - Player’s not able to withdraw bonus winnings.

Woopwin Casino
Safety Index:Below average Submitted: 15 Feb 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 60
Disputed amount: $180

Evobet Casino - Player's withdrawal has been delayed.

Evobet Casino
Safety Index:Very low Submitted: 15 Feb 2022
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,844

Betmaster Casino - Plyer’s withdrawal has been delayed.

Betmaster Casino
Safety Index:High Submitted: 15 Feb 2022
Case closed Our verdict

Player stopped responding

Disputed amount: 50,000 Kč

Chance Casino - Player is inquiring help.

Chance Casino
Safety Index:Very high Submitted: 15 Feb 2022
Case closed Our verdict

Player stopped responding

Disputed amount: €2,800

Scatters Casino - Player's withdrawal has been delayed.

Scatters Casino
Safety Index:High Submitted: 15 Feb 2022
Case closed Our verdict

Regulator: Casino was right

Disputed amount: €29,000

Flaming Casino - Player’s withdrawal has been delayed.

Flaming Casino
Safety Index:Above average Submitted: 15 Feb 2022
Case closed Our verdict

Player stopped responding

Disputed amount: €70

Buumi Casino - Player is complaining about overall casino experience.

Buumi Casino
Safety Index:Above average Submitted: 15 Feb 2022
Unresolved Our verdict

No reaction policy, good regulator

Black points: 20
Disputed amount: €40

Bet365 Casino - Player's account has been blocked.

Bet365 Casino
Safety Index:High Submitted: 15 Feb 2022
Resolved Our verdict

Case closed

Disputed amount: €5,000

Mad Money Casino - Player's attempt to close his account has been overlooked.

Mad Money Casino
Safety Index:Below average Submitted: 15 Feb 2022
Resolved Our verdict

Case closed

Disputed amount: $1,000

Lucy's Casino - Player’s struggling to complete KYC verification.

Lucy's Casino
Safety Index:Very low Submitted: 15 Feb 2022
Show more complaints (+10)
Showing 31,561 - 31,570 of 42,998 complaints
1...3156 3157 3158...4300
Go to pageof 4,300 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news