HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,460Opened870Unresolved5,830Resolved13,781Rejected22,979
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

24slots Casino - Delayed withdrawal of player's winnings.

Resolved Submitted: 28 Aug 2023
Disputed amount: €1,700
Safety Index 2.4 Very low
Our verdict Player stopped responding

IviBet Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 28 Aug 2023
Disputed amount: €240
Safety Index 3.8 Low
Our verdict Player stopped responding

1win Casino - Player’s withdrawal has been delayed.

Closed Submitted: 28 Aug 2023
Disputed amount: €4,088
Safety Index 8.7 High
Our verdict Case closed

Gomblingo Casino - Player’s deposit is missing in casino account.

Resolved Submitted: 28 Aug 2023
Disputed amount: €70
Safety Index 4.8 Low
Our verdict Other

Smokace Casino - Player's deposit is missing from his casino account.

Closed Submitted: 28 Aug 2023
Disputed amount: €250
Safety Index 8.4 High
Our verdict No reaction

Ole7.io Casino - Player's account has been blocked.

Unresolved Submitted: 28 Aug 2023
Black points: 451
Disputed amount: $864
Safety Index 4.9 Low
Our verdict No reaction policy

GoldenLion.bet Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 28 Aug 2023
Black points: 404
Disputed amount: £3,000
Safety Index 0.4 Very low
Our verdict Player stopped responding

Tournaverse Casino - Player complains about lengthy withdrawal process.

Closed Submitted: 28 Aug 2023
Disputed amount: €104,470
Safety Index 4.4 Low
Our verdict Case closed

FreddyVegas Casino - Player's withdrawal is delayed due to non-responsive customer service.

Resolved Submitted: 28 Aug 2023
Disputed amount: €1,100
Safety Index 5.1 Below average
Our verdict Case closed

V.Vegas Casino - Player’s payouts are delayed.

Resolved Submitted: 28 Aug 2023
Disputed amount: €8,000
Safety Index 9.8 Very high
Show more complaints (+10)
Showing 30,701 - 30,710 of 43,460 complaints
1...3,070 3,071 3,072...4,346
Go to pageof 4,346 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.