HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,087Opened908Unresolved5,357Resolved12,926Rejected21,896
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

LuckyDreams Casino - Player’s account has been improperly managed.

Closed Submitted: 13 Apr 2026
Disputed amount: $5,000
Safety Index 6.6 Above average
Our verdict Case closed

Crowngreen Casino - Player is seeking account closure and refund.

Resolved Submitted: 13 Apr 2026
Disputed amount: C$3,111
Safety Index 3.1 Very low
Our verdict Player stopped responding

Wintopia Casino - Player's withdrawal is delayed.

Closed Submitted: 13 Apr 2026
Disputed amount: €1,157
Safety Index 8.7 High
Our verdict No reaction policy

Mad Casino - Player’s account has been closed after winnings.

Unresolved Submitted: 13 Apr 2026
Black points: 840
Disputed amount: €6,633
Safety Index 1.7 Very low
Our verdict Player stopped responding

Froggybet Casino - Player is facing account closure restrictions.

Closed Submitted: 13 Apr 2026
Disputed amount: ??
Safety Index 1.5 Very low
Our verdict Against fair gambling

Koru Casino - Player's withdrawal has been confiscated.

Unresolved Submitted: 13 Apr 2026
Black points: 176
Disputed amount: €300
Safety Index 7.1 Above average
Current status Waiting for Casino Guru to reply 5d 19h 57m 58s

BillyBets Casino - Player's account has been closed but access was still allowed.

Opened Submitted: 13 Apr 2026
Safety Index 6.7 Above average
Our verdict Case closed

RodeoSlot Casino - Player's account has been closed and winnings are withheld.

Resolved Submitted: 13 Apr 2026
Disputed amount: 1,200,077 Ft
Safety Index 6.1 Below average
Our verdict Case closed

Goldenmina Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 13 Apr 2026
Disputed amount: A$800
Safety Index 1.3 Very low
Our verdict Case closed

AllySpin Casino - Player's account has been closed.

Resolved Submitted: 13 Apr 2026
Disputed amount: €903
Safety Index 8.4 High
Show more complaints (+10)
Showing 3,031 - 3,040 of 41,087 complaints
1...303 304 305...4,109
Go to pageof 4,109 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.