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All40,818Opened907Unresolved5,303Resolved12,819Rejected21,789
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BigWins Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 01 Aug 2023
Black points: 83
Disputed amount: €700
Safety Index 0.5 Very low
Our verdict Player stopped responding

ZARbet Casino - Player’s winnings payout delayed.

Closed Submitted: 01 Aug 2023
Disputed amount: R350
Safety Index 8.3 High
Our verdict Player stopped responding

TodoSlots Casino - Player’s requesting all deposits to be refunded due to existing registration with DGOJ.

Closed Submitted: 01 Aug 2023
Disputed amount: €150
Safety Index 8.9 High
Our verdict Unjustified complaint

Suprabets Casino - Player's account closed after attempt to withdraw winnings.

Closed Submitted: 01 Aug 2023
Disputed amount: €700
Safety Index 4.6 Low
Our verdict Player stopped responding

Svenbet Casino - Player’s withdrawal has been delayed.

Closed Submitted: 01 Aug 2023
Disputed amount: 4,000 zł
Safety Index 2.2 Very low
Our verdict Case closed

eBingo Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 01 Aug 2023
Disputed amount: €103
Safety Index 7.7 Above average
Our verdict Player stopped responding

GemBet Casino - Player's account became inactive.

Closed Submitted: 01 Aug 2023
Disputed amount: 100 $
Safety Index 8.6 High
Our verdict Unjustified complaint

WinDetta Casino - Player's bonus access was restricted.

Closed Submitted: 31 Jul 2023
Disputed amount: ??
Safety Index 9.0 Very high
Our verdict Unjustified complaint

Chipstars Casino - Player's account was reopened despite active self-exclusion.

Closed Submitted: 31 Jul 2023
Disputed amount: €1,400
Safety Index 8.4 High
Our verdict Case closed

Posido Casino - Self-excluded player still able to gamble.

Resolved Submitted: 31 Jul 2023
Disputed amount: €8,318
Safety Index 8.0 High
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